Question about Konica Minolta bizhub C351 All-In-One Laser Printer

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After power outage - printer language in japanese - how do you reset it back to english?

We had a short power outage. When the power came back on, the printer came up in Japanese and also just doesnt really function (if you go through the familiar motions to copy, scan, etc...

Is there an easy way to get this back in English?
Jeff

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  • 214 Answers

This can be changed in service menu or with firmware update

Posted on Jun 19, 2008

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Follow these steps to resolve the issue.

1. Unplug the power cord from the back of the product.
2. Press and hold the Cancel and Color Copy buttons simultaneously on the control panel.(My color button was the green button)
3. While still pressing the buttons, reconnect the power cord to the back of the product.
4. Continue pressing the buttons until the display goes blank or Reset shows on the control panel display.
5. If the product automatically turns off, turn it on.
6. When prompted, select the correct language and country/region, and then press the OK button. Press the OK button again to confirm the selection.

NOTE: Some products might have a promotional sticker on the control panel display. Make sure that any stickers are removed from the control panel display before troubleshooting this issue.

If you have completed all the steps listed above and are still experiencing a problem, service the product.

These directions were copied from the following url:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01368025&cc=us&lc=en&dlc=en&product=3192753&tmp_track_link=ot_search
Solution
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Issue: How do I change the language setting of the LCD?
Solution: Change the display language settings (MP170)
LCD Appears in Japanese (or other foreign language) Upon powering on the machine for the first time, the LCD will prompt to select a display language. If a language other than English is selected, the setting can be changed by following these steps.
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