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Freezer not getting cold enough

In about the last 3 days, the freezer, on my Hotpoint CTF21GAB, is not getting cold enough and food is thawing. The refrigerator portion seems to be cold enough. No ice is being made in the icemaker. This refregerator/freezer is about 15 years old and the only bell and whisle on it is the inside icemaker. I have read a solution to another brand and will try with the basics (clean the coils, look for obstructions). I can hear a fan running, but will pull the frig. out to visually inspect. I am getting a layer of ice on the inside-top of the refrigerator that I did not get before. Could anyone give me some more troubleshooting tips to find the troubled part? Thank you

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  • BrianSpi Nov 28, 2007

    Thanks, I just got done taking the "floor" out of the freezer and found the coil completely caked with ice. I spent about an hour with a hair drier removing the ice. The drain looks ok (there wasn't any ice around it specifically. Any ideas as to what would cause this massive build-up of ice on the coil in the freezer?

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Freezer defrost on top shelfs and looks like it's snowed inside freezer and ice is melting Hotpoint Model HSS25IFMCWW side by side. Thanks Terry

Posted on Aug 24, 2009

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Have you tried re-gassing your fridge maybe one of your lines may have a leak,let a refrigeration technician check it out to certain

Posted on Nov 28, 2007

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1 Answer

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Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.

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Help!! A couple of days ago, freezer food thawed and. regerator food warm. There are some cold spots in freezer and frig, but not uniformly cold. Compressor seems to be working. There is a fan blowing...


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Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

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