Question about Lexmark X3480 All-In-One Printer

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The cover open will not clear from screen

I changed the print cartridge and when i closed the cover i got the message COVER OPEN also it the printer canot be switched off

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  • Anonymous Dec 25, 2007

    Mine does this too would appreciate if anyone knows solution

  • rosie4321 Dec 29, 2007

    As with everyone else I changed the ink cartridge and ever since it tells me that the cover is open even though it isnt also it wont turn off without unplugging it.

  • mumus Feb 13, 2008

    the cover openwill not clear from the screen

  • Anonymous Feb 25, 2008

    changed cartridge, cover open will not disappear even tho it seems to be closed.

  • cappy1 Mar 02, 2008

    cover open

  • RDBAIT Mar 12, 2008

    I have the same exacty issue with my x 3480 all in 1 system, it worked fine , now all of a sudden the cover open warning is on and will not shut off without unplugging the power source. I have cleaned all of the components, removed the ink cartridge, I have done everything and need to know how to fix this thing???

  • geoffcooper Jun 30, 2008

    Cover Open message displays permanently. Printer doesn't work. Fixya solved it - you jam a piece of rubber or similar against the tiny 'Cover Open' switch. See Best Solution to identify location. Access via rear of printer - remove lid and rear extending paper guide before you start. Tools needed: miniature screwdrivers,sharp knife and a torch. Useful tips: Cut a piece of firm rubber or similar about 5mm thick,1.1 cm wide & about 2 cm deep. Screw one of the mini-screwdrivers into the rubber to manoeuvre it into position and use another to push it home. When you are sure the switch is firmly locked down,push rubber block down into recess to wedge it in position. Replace paper guide and cover (both slot-ins) and machine should be good as new.

  • geoffcooper Jun 30, 2008

    Add to my previous comment: Having fixed the 'Cover Open' problem with a modification of the Superted solution,I now foresee another headache. Because the switch is now locked down,the print cartridge stays hidden instead of moving to the centre when the cover is really open. So what happens when you want to change the cartridge next time. I suspect the answer might be to remove the rubber 'bung' so that the cartridge behaves correctly then replace it after changing the ink. But is there an easier way? Any ideas? Geoff Cooper

  • Anonymous Jul 01, 2008

    Me too!!! Flipping X3480 went to replace ink cartridge now just shows cover open all the time, unplugged it several times, PLEASE HELP!!!

  • Anonymous Jul 06, 2008

    cover open will not clear after changing carthridge



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DyAnna, Chesapeake, VA: I have had my X3480 for over a year and had to change the cartridge for the first time. I still have an old Pentium II with a perfectly swell HP printer, that I am getting ready to update. Anyway, the same thing happened when I changed my cartridge and while pulling up and reading your solution solvers, say 15 minutes or so, I heard the printer cartridge finally move to the middle, the "cover open" disappeared and the "copies 1" appeared. So maybe, one more solution is to walk away for 15 min. to an hour, if you have that much time to kill. This worked for me, thank goodness, because my patience have not been very good, so I contributed it to living right. Whoever comes up with this problem for the first time, try it and see what you get. Good Luck.

Posted on Sep 07, 2008


There is a plastic lever for the micro switch on the rear of the internals. You have to remove the top potion of the printer which is the scanner. If your lucky , shake the printer a bit and the plastic switch will fall out. Insert back the plastic lever on the microswitch with the pointed tip facing up.

Posted on Aug 23, 2008

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I had same prob this week after I changed the cartridge. At the back of the lid when open you'll see a plastic curved piece like an upturned sharks fin near the right side lid hinge. When the lid is closed this presses on a white plastic piece which in turn closes a very small black switch. The white plastic piece usually falls off and the isolating switch remains on so causing the prob. I turned the printer upside down and the loose white piece fell out. I couldn't refit it even after removing the paper guide tray so I jammed a piece of my son's pencil rubber into the gap instead so it keeps the switch pressed down and this fixed it.

Posted on May 23, 2008

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Hey,I am a big problem.When I want to print...something, I can't print because I have an error. Look here what "the printer" sais:"An ink cartridge is not installed properly.Open the...

this like your cartridge has problem with connection
open printer cover/door
then disconnect your printer cartridge, both the color and black, then connect the cartridge again
close the printer cover/door
try to print again, if message still appear, it mean you need to change your cartridge with new one

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After changing cartridge the message "cover open"

raise the cover and see if u can see a switch of some kind puss it down and see if it will print or restart ur computer and see what happens

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I recently replaced the magenta cartridge in my HP 3210 Photosmart printer because the light indicated it needed to be replaced. However, the printer still won't print, and the message still says that I...

If you turned the machine off and replaced the cartridge, you can get this error.

Could you try the following procedure below please to clear the error, thanks.
  1. Turn on the unit.
  2. Open the top cover to access the print cartridges.
  3. Remove the new cartridge that is causing the message.
  4. Reinsert the cartridge and close the cover. The following message will appear on the front panel: "Press 1 for new cartridge or press 2 for a used cartridge."
  5. Press the 1 on the numeric keypad of the HP product.
If the message, press 1 for new cartridge or press 2 for a used cartridge, "does not appear after removing and reinstalling the new cartridge, and the low ink warning message still displays,

follow the steps below:
  1. Turn on the unit.
  2. Open the top cover to access the ink cartridges.
  3. After the cartridges stop moving, unplug the power cord.
  4. Remove both cartridges and close the top cover.
  5. Plug the power back in. The unit will reinitialize and a message will appear to insert the cartridges.
  6. Open the top cover and reinsert the ink cartridges. Close the top cover. The message,
  7. Press 1 for new cartridge or press 2 for a used cartridge," should appear.
Hope this helps

Apr 18, 2009 | HP Photosmart 3310 Printer

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Error message "Cover Open"

try to put back the old cartridge if the message disappear ,means the new cartridge have problem. may be you buy a remanufacture one.

Dec 10, 2008 | Office Equipment & Supplies

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there is a switch actuator on these cover try to see if you can find any piece of tab that actuate these switches, unless the cover is really closed ensure that it is fully flat


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HP Deskjet 5150 - top cover open

I had the same problem, and the cause turned out to be the cover switch not being fully pushed in. On the underside right edge of the top cover, there's a little triangular protrusion that pushes down a black rectangular button (the cover switch) when the cover is closed. The problem occurs because the flimsy top cover is made of plastic and flexes slightly when you close it. This means that sometimes, the right edge of the cover won't seat properly even though it appears as if the cover is closed all the way. When this happens, the triangular protrusion isn't fully pressing the switch down.

To test if this is this is happening, send a print job to the printer and wait for the "top cover is open" error message to appear. Next, open the top cover door and locate the cover switch. It's a little black button in a rectangular hole at the right edge of the doorway near the ink cartridges. Take a pen or a car key and use it to push the cover switch down. You can also use your fingertip to do this if it's skinny enough. If you keep the cover switch pressed down, the power button should start blinking to indicate a print job is coming through. If the print job actually starts printing, then you know the problem was the cover switch.

In my case, all I had to do the fix the problem was close the cover and make sure it was fully seated by firmly pressing down the right edge of the cover until I heard a plasticky "click" noise. After that, the problem went away.

Hope this helps.

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I had that problem too.

Unplug the printer.
Hold the printer cover open while you plug in the printer.
Then close the printer after it powers on.

It worked for me.

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Printer cover open error message

I had that problem too.

Unplug the printer.
Hold the printer cover open while you plug in the printer.
Then wait for the printer to power on while still holding the cover open.
Then close the cover.
The buttons should work and th error message should be gone.

It worked for me.

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