Question about Samsung ML 1651N Laser Printer

2 Answers

Printer not take paper

Paper go form tray and jammed below the toner cartridge

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  • Anonymous Mar 15, 2014

    i have all the trays out and the toner cart out and the paper is jammed and will not move

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2 Answers

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  • 2,022 Answers

Simply remove toner from printer and try to claen the surface as well as the toner drum and seee is ther any dust inside like poweder ink is there.

Posted on Nov 30, 2007

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  • Expert
  • 254 Answers

Look for a small piece of paper or other foreign object stuck in the paper path, or a rubber roller which has gotten slick and will no longer pick a sheet.

A broken gear in the drive mechanism, broken gear tooth, a small piece of broken plastic (from inside the printer itself), all of these can produce a problem like this.

Posted on Nov 29, 2007

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1 Answer

I don't have the manual and the red light is on. Is that the toner needing replacing and how do I do it?


Here are the things that a steady red light may indicate (from the Owner's Manual):

led-erroron17.jpg A paper jam has occurred. To solve the problem, see "Clearing Jams in the Paper Tray". The front cover is open. Close the front cover. The top cover is open. Close the top cover. The paper tray is empty. Load paper in the tray. See "Loading Paper". A toner cartridge is not installed. Install a toner cartridge. See "Installing the Starter Toner Cartridge".
• A paper jam has occurred. Check the paper tray area.
• The front cover is open. Close the front cover.
• The top cover is open. Close the top cover.
• The paper tray is empty. Load paper in the tray.
• A toner cartridge is not installed. Install a toner cartridge.

Jul 26, 2011 | Dell 1110 Laser Printer

1 Answer

ESP5200printer,new,paper jam message


Hi slicknick58,

Paper jam message occurs when there are stuck papers inside the printer. There are several ways on how to correct this problem, either you remove the visible stuck paper manually or replace the toner or ink cartridge. Below are the steps you'll want to follow when this problem still occurs.

1. Turn off the printer. Turn the printer off and on to see if it can automatically clear some or all of the jam.

2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it. Remove any paper trays. Inspect them for wrinkled or damaged paper.

3. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.

4. If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.

5. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.

6. If the paper does tear, try rotating the roller gears manually to free the paper . Don't force anything.

7. Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.

8. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path and try repeating the above steps again.

Hope it helps.

Thank you for using FixYa.

Apr 20, 2011 | Kodak ESP 5 Printer

1 Answer

I tried printing and didnt realize i had papers sitting on top of printer it printed and crumbled papers as it was printing now i have it blinking error , i check for paper jam , its all clear i cant get...


    See below. It's the steps after 7 that is most likely part of you issue. Refer to your user guide (or see below for a link to an online version) for illustrations.

  1. Slowly take out the drum unit and toner cartridge assembly. Some of the jammed paper will be pulled out with the drum unit and toner cartridge assembly.
  2. Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  3. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
  4. Close the front cover.
    Note: Do not put the drum unit and toner cartridge assembly back in at this point.
  5. Pull the paper tray completely out of the printer.
  6. Pull the jammed paper down and out of the printer.
  7. Open the back cover (back output tray).
  8. Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
  9. Pull the jammed paper out of the fuser unit.
    HOT SURFACE
    After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
  10. Close the back cover (back output tray).
  11. On the drum unit you set aside, push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
    CAUTION
    Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

    To avoid print quality problems, DO NOT touch the roller part of the toner. Try to keep you hands, fingers and everything else away from there.
  12. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
  13. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
  14. Put the paper tray firmly back in the printer.
  15. Close the front cover.
  16. Make sure that the Error LED is now off.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF

Jan 29, 2011 | Brother HL-2170W Laser Printer

1 Answer

DRUM ERROR - HAD PAPER JAM, CLEARED THAT AND NOW IT WILL NOT PRINT - KEEP GETTING DRUM & ERROR


Sorry to hear you are having problems. Printers can be very frustrating at times. Below is a description of how to complete clear paper jams paper can get jammed it there pretty tightly and in very small places. Ensure you've followed all the steps to clear your paper jam and you should see your printer start working again. Refer to your user guide (or download via the link provided at the bottom) for illustrations.
  1. Open the front of the printer.
  2. Slowly take out the drum unit and toner cartridge assembly. Some of the jammed paper will be pulled out with the drum unit and toner cartridge assembly.
  3. Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  4. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
  5. Close the front cover.

    Note: Do not put the drum unit and toner cartridge assembly back in at this point.

  6. Pull the paper tray completely out of the printer.
  7. Pull the jammed paper down and out of the printer.
  8. Open the back cover (back output tray).
  9. Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
  10. Pull the jammed paper out of the fuser unit.

    HOT SURFACE
    After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.

  11. Close the back cover (back output tray).
  12. On the drum unit you set aside, push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.


    CAUTION
    Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

    To avoid print quality problems, DO NOT touch the roller part of the toner. Try to keep you hands, fingers and everything else away from there.

  13. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
  14. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
  15. Put the paper tray firmly back in the printer.
  16. Close the front cover.
  17. Make sure that the Error LED is now off.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF

Jan 27, 2011 | Brother HL-2170W Laser Printer

1 Answer

Error button is on saying paper jam, i got the paper out but it did not turn off the red error light. what do i do? i am so confused.


Sorry to hear you are having problems. Printers can be very frustrating at times. Below is a description of how to completely clear paper jams. Paper can get jammed in there pretty tightly and in very small places. Ensure you've followed all the steps to clear your paper jam and you should see your printer start working again. Refer to your user guide (or download via the link provided at the bottom) for illustrations.
  1. Open the front of the printer.
  2. Slowly take out the drum unit and toner cartridge assembly. Some of the jammed paper will be pulled out with the drum unit and toner cartridge assembly.
  3. Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  4. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
  5. Close the front cover.

    Note: Do not put the drum unit and toner cartridge assembly back in at this point.

  6. Pull the paper tray completely out of the printer.
  7. Pull the jammed paper down and out of the printer.
  8. Open the back cover (back output tray).
  9. Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
  10. Pull the jammed paper out of the fuser unit.

    HOT SURFACE
    After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.

  11. Close the back cover (back output tray).
  12. On the drum unit you set aside, push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.


    CAUTION
    Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

    To avoid print quality problems, DO NOT touch the roller part of the toner. Try to keep you hands, fingers and everything else away from there.

  13. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
  14. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
  15. Put the paper tray firmly back in the printer.
  16. Close the front cover.
  17. Make sure that the Error LED is now off.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF

Jan 23, 2011 | Brother HL-2170W Laser Printer

1 Answer

I got a Brother HL 2140. Paper jam. What can I do? Thank you for your help, vVcky


    See below. It's the steps after 7 that is most likely part of you issue. Refer to your user guide (or see below for a link to an online version) for illustrations.

  1. Slowly take out the drum unit and toner cartridge assembly. Some of the jammed paper will be pulled out with the drum unit and toner cartridge assembly.
  2. Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  3. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
  4. Close the front cover.
    Note: Do not put the drum unit and toner cartridge assembly back in at this point.
  5. Pull the paper tray completely out of the printer.
  6. Pull the jammed paper down and out of the printer.
  7. Open the back cover (back output tray).
  8. Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
  9. Pull the jammed paper out of the fuser unit.
    HOT SURFACE
    After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
  10. Close the back cover (back output tray).
  11. On the drum unit you set aside, push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
    CAUTION
    Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

    To avoid print quality problems, DO NOT touch the roller part of the toner. Try to keep you hands, fingers and everything else away from there.
  12. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
  13. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
  14. Put the paper tray firmly back in the printer.
  15. Close the front cover.
  16. Make sure that the Error LED is now off.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF

Oct 04, 2010 | Brother HL-2170W Laser Printer

1 Answer

My Brother HL 5250DN printer has started making a loud clicking sound when it tries to feed paper for printing. It then stops and the paper light starts flashing.


Clear the jammed paper as follows.
Observe Cautions signs in printer.
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.
1. Press the cover release button and then open the front cover.
2. Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
3. Pull the paper tray completely out of the printer.
4. Close the front cover.
5. Pull the jammed paper up and out of the printer.
6. Open the front cover again.
7. Open the back cover.
8. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
9. Using both hands, gently pull the jammed paper out of the fuser unit.
10. Close the back cover.
11. Pull the duplex tray completely out of the printer.
12. Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer.
13. Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
14. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically.
15. Put the drum unit and toner cartridge assembly back in the printer.
16. Put the paper tray firmly back in the printer.
17. Close the front cover.
18. Make sure that the Paper LED is now off and the printer is ready.
After clearing paper jam if noise persist printer may need a Repair Tech and parts replacement for broken or wore parts.

Dec 04, 2009 | Brother Office Equipment & Supplies

1 Answer

Paper keeps jamming, remove it and the light does not go out


    See below. It's the steps after 7 that is most likely part of your issue. Refer to your user guide (or see below for a link to an online version) for illustrations.

  1. Slowly take out the drum unit and toner cartridge assembly. Some of the jammed paper will be pulled out with the drum unit and toner cartridge assembly.
  2. Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  3. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
  4. Close the front cover.
    Note: Do not put the drum unit and toner cartridge assembly back in at this point.
  5. Pull the paper tray completely out of the printer.
  6. Pull the jammed paper down and out of the printer.
  7. Open the back cover (back output tray).
  8. Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
  9. Pull the jammed paper out of the fuser unit.
    HOT SURFACE
    After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
  10. Close the back cover (back output tray).
  11. On the drum unit you set aside, push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
    CAUTION
    Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

    To avoid print quality problems, DO NOT touch the roller part of the toner. Try to keep you hands, fingers and everything else away from there.
  12. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
  13. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
  14. Put the paper tray firmly back in the printer.
  15. Close the front cover.
  16. Make sure that the Error LED is now off.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF

Aug 18, 2009 | Brother HL-2170W Laser Printer

1 Answer

Printer jam


Title:
How do I clear paper jams?
Description:
If a paper jam occurs, the Paper LED will flash as shown below.
c_panel_cover_open.gif Caution
    After you have used the printer, some parts inside the printer are extremely hot. When you open the front cover or face-up output tray of the printer, never touch the shaded parts shown below.
chapter066.gif
  1. Remove the paper tray from the printer.
c_hl20_02933.gif
  1. Pull the jammed paper up and out of the printer.
c_hl20_0304.gif
  1. Open the front cover.
c_hl20_0315.gif
  1. Pull out the drum unit and toner cartridge assembly slowly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
c_hl20_03221.gif Caution
    To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
c_hl20_019.gif
  1. Open the back cover.
c_hl20_041.gif
  1. Pull the tab toward you to open the rear chute cover.
c_hl20_0429.gif
  1. Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull the paper out with other.
chapter0616.gif
  1. Close the back cover.
  1. Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
c_hl20_020101.gif
  1. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
c_hl20_025121.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_2000.gif
  1. Put the drum unit and toner cartridge assembly back in the printer.
c_hl20_02711.gif
  1. Put the paper tray firmly back in the printer.
  1. Close the front cover.
    Make sure that the Paper LED is now off and the printer is ready.

Apr 05, 2009 | Brother HL-2040 Laser Printer

2 Answers

Paper jam on Brother HL-1270N


Title:
How do I clear paper jams?
Description:
If a paper jam occurs, the Paper LED will flash as shown below.
c_panel_cover_open.gif Caution
    After you have used the printer, some parts inside the printer are extremely hot. When you open the front cover or face-up output tray of the printer, never touch the shaded parts shown below.
chapter066.gif
  1. Remove the paper tray from the printer.
c_hl20_02933.gif
  1. Pull the jammed paper up and out of the printer.
c_hl20_0304.gif
  1. Open the front cover.
c_hl20_0315.gif
  1. Pull out the drum unit and toner cartridge assembly slowly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
c_hl20_03221.gif Caution
    To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
c_hl20_019.gif
  1. Open the back cover.
c_hl20_041.gif
  1. Pull the tab toward you to open the rear chute cover.
c_hl20_0429.gif
  1. Pull the jammed paper out of the fuser unit. If the jammed paper cannot be pulled out easily, push down the tab with one hand as you gently pull the paper out with other.
chapter0616.gif
  1. Close the back cover.
  1. Push the lock lever down and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
c_hl20_020101.gif
  1. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
c_hl20_025121.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_2000.gif
  1. Put the drum unit and toner cartridge assembly back in the printer.
c_hl20_02711.gif
  1. Put the paper tray firmly back in the printer.
  1. Close the front cover.
    Make sure that the Paper LED is now off and the printer is ready.

Feb 23, 2009 | Brother HL-2040 Laser Printer

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