When I try and switch my camera on, the lens comes out but the screen stays black and it doesnt respond to any buttons, and then around 30sec later the lens goes back in. It was working fine one day, and then not at all the next day. Ive tried charging it etc but nothing seems to be working. Please help!
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As soon as the camera is switched on, the lens barrel will come out. Everything should be ready to shoot pictures. If it is not responding to the buttons, you could try to remove the battery for a few moments. It will cause the camera, to start from scratch. Call it a cold boot. But then after switching on, it should respond normal, like you used to work with it. If it stays frozen, visit your dealer or contact a Samsung certified repair centre.
Hi same thing happened with me except I didnt go near sand with mine, I was at a friends house taking pictures and my camera froze, this had happened once before when i was at Kew Gardens, though after i had left it on for a day it worked again, not sure what exactly happened.
knowing that im not the only one this has happend to is reasuring, I just dont think this is a good model
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
I had the same problem. Try to turn it on, 3 beeps and then it would shut down. Screen would come on for that time. Also, the lens was stuck open. It wouldn't close.
I twisted the lens (gently) and it appeared stuck. A gentle screw motioned seemed to free it. I hit the power button and it come on, but this time no 3 beeps and shut down. I then turned it off and this time the lens retracted and closed.
So, it appears that if the lens gets stuck open, it has a shut down feature that doesn't allow the camera to go further into its operation modes. I believe this stuck open problem occured on our camera when the batteries went low.
Again, a second of gentle twisting seemed to unstick it and with fresh batteries in, it was able to operate and shut down properly.
As far as batteries, I use the rechargeable Ni-Cad 2500 mA. They last a while.