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Cannot send or receive mail via DSL connection

Connection to server timed out in Mozilla Thunderbird mail.

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I am at present in Belgium, coming from Switzerland, and I am connected with a fixe net line. At the beginning I was able to receive mails but could not send them, now I don t receive neither can I send...

Try to turn off the email scanning of your Antivirus.
You may have to change the email server information over to the one that is in Belgium. Looks like your computer is still trying to use the one from Schweiz.

Feb 09, 2011 | Operating Systems

1 Answer

Mail backup

MozBackup is a simple utility for creating backups of Mozilla Firefox, Mozilla Thunderbird, Mozilla Sunbird, Flock, SeaMonkey, Mozilla Suite, Spicebird, Songbird and Netscape profiles.
It allows you to backup and restore bookmarks, mail, contacts, history, extensions, passwords, cache etc. It's an easy way to do Firefox backup, Thunderbird backup ...

Apr 11, 2010 | Microsoft Windows Vista Ultimate Edition

1 Answer

The SMTP server returned an error. Account: '', Server: '', Protocol: SMTP, Server Response: '-ERR Permission Denied', Port: 25, Secure(SSL): No, Error Number: 0x800CCC60

Most SMTP-servers will give "permission" to be used only when your computer is connected via an IP-address assigned to you (statically or dynamically) by the Internet Service Provider.

So, if you are using wireless Internet access, maybe provided at some retail location, rather than connected by Ethernet cable to '012.NET.IL', or wirelessly within your own home, using your own wireless router, you will get this error-message, when you try to "send" E-mail.

Feb 28, 2010 | Microsoft Windows XP Home Edition

1 Answer

Getting error code for sending e mails from Windows Vista home. Ox8OOCCCOD

Third Party Solution Found: From Microsoft

Error 0x800CCC0D
Problem: When you try to send or receive email, you get an error message. It
says the error number is 0x800ccc0D.

Solution: This error is basically saying that your computer cannot connect
to the mail server. The most common and obvious cause of this is that you
are not connected to the internet at all. To test whether this is the case,
try opening a news web page like or doing a Google search (just
opening your homepage is not a good enough test, because it may be saved, or
"cached", on your computer's hard drive). If this test fails, then the
problem is not with e-mail specifically, but rather with the internet
connection. For users on dial-up, you need to dial in first, and then you
should be able to check your email. If Windows is indicating that you are
already connected, try disconnecting and then dial in again. If that fails,
try restarting the computer and then connecting again. If that fails, you
may have spyware or your modem may have gone bad.

If, on the other hand, you are able to pull up web pages, yet still get
error 0x800CCC0D, you should check to make sure the mail servers are typed
in correctly. To check this in Outlook Express, open the Tools menu, select
Accounts, click on the Mail tab, click on the Properties button, then click
on the Servers tab. Or, if you use a different email program, follow the
equivalent procedure for that program. The incoming mail server should be unless your email address doesn't end with, in which
case put in whatever your address ends with instead of (for example,
if your address is, enter in ). The
outgoing mail server should be or substitute whatever your
email address ends with for

Make sure to check the mail servers for all your mail accounts if you have
multiple email addresses.

If you still get error 0x800CCC0D, and definitely can pull up web pages
(that is, the rest of the internet is working fine, only email is having a

* Restart your computer. This is simple, so you might as well try.
* Try disabling e-mail scanning in your anti-virus program. To do this
in Norton, double-click on the yellow picture for Norton down at the bottom
of your screen by your clock to open Norton. Then click the Options button
at the top of the window (if a drop-down menu appears, choose anti-virus),
then click the word Email on the menu on the left side. Uncheck both Scan
Incoming and Scan Outgoing. Click OK, then close Norton. Try checking your
messages again.
* Disable your firewall. It could be blocking Outlook Express, or
whatever your email program is, from accessing the internet. McAfee firewall
will usually not turn off even when you tell it to, so you'll have to go
into the firewall settings and delete your e-mail program from the blocked
list, or just uninstall McAfee firewall entirely using the Add/Remove
Programs control panel.
* Make sure you recieve replies when you ping the mail server. If you
cannot, something strange is going on.
* Try checking email using a different mail program such as Thunderbird,
or through webmail on our web site, and see if that works.

Other Cases

You may be able to get mail when you first open Outlook Express, but then
get error 0x800CCC0D from then on. To solve this, go to the Tools Menu >
Options > Connection tab, and uncheck "Hang up after sending and receiving".

Your email works fine, but error 0x800CCC0D keeps constantly popping up over
and over. In Microsoft Outlook, Tools > Options > Mail Setup tab > Send and
Receive, and uncheck "Schedule an automatic send/receive every 5 minutes"
(older versions of Outlook will have a similar option under the Mail
Delivery tab). In Outlook Express, go to Tools > Options, and uncheck "check
for messages every ... minutes".

Shenan Stanley

Quoted and pasted by Jack Isaacs for FixYa

Hope This Helps.
Jack Isaacs

Jan 29, 2010 | Microsoft Windows XP Home Edition

2 Answers

I cannot send email with my bellsouth email in Outlook 2007

at first plz ping your incoming server & Outgoing server
if ping is RTO plz check network .

Incoming Server-
Outgoing Server-

Nov 28, 2009 | Operating Systems

1 Answer

Newcomputer need to connect old e-mail

The information that you have provided is incomplete. How do you want to connect your e-mail to your new computer? Is it via Web access or via e-mail client (i.e. Outlook, Thunderbird Eudora)? What is your e-mail address?

If you are going to use an e-mail client, do you know your incoming and outgoing mail servers?

There are lots of ways in connecting your e-mail to your computer. You just need to provide more information so that we could further assist you.

Thank you!

Nov 01, 2009 | HP Operating Systems

1 Answer

Ican not send emails

You will have to change your outgoing mail (SMTP) in Outlook/Express or whatever email client you use to (Cox).

For Arizona it should be:
Cox West outgoing mail server:

Your current setting is probably:

Or try checking "My Outgoing Server Requires Authorization". Then you should be able to keep you current setting.

Feb 01, 2009 | Microsoft Windows XP Media Center Edition...

3 Answers

Outlook Express malfunctioning

  • Install FreePOPs and make sure it is running.
  • Select Tools | Account Settings... from the menu in Mozilla Thunderbird.
  • Click Add Account....
  • Make sure Email account is selected.
  • Click Continue.
  • Enter your name under Your Name:.
  • Type your Windows Live Hotmail address under Email Address:.
  • Click Continue.
  • Make sure POP is selected under Select the type of incoming server you are using..
  • Enter "localhost" (not including the quotation marks) under Incoming Server:.
  • Decide whether you want your Windows Live Hotmail account to use a separate Inbox, Drafts and other folders or appear under Local Folders.
  • Click Continue.
  • Enter your complete Windows Live Hotmail address under Incoming User Name:.
  • Click Continue.
  • Now click Done.
  • Go to the Server Settings category of the account named after your Windows Live Hotmail address.
  • Enter "2000" (not including the quotation marks) under Port:.
  • If Mozilla Thunderbird has not selected your default outgoing mail server for the Windows Live Hotmail account, or if you want to change it:
    • Go to the root of the Windows Live Hotmail account.
    • Select the desired account under Outgoing Server (SMTP):.
    • To add a new outgoing mail server — you cannot send mail through FreePOPs, but you could use another free email account's, say Gmail's or AIM Mail's — go to the Outgoing Server (SMTP) category and click Add....
  • Click OK.
By changing the user name, you can download mail from any Windows Live Hotmail folder (not just the Inbox).

Sep 21, 2008 | Microsoft Windows XP Home Edition

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