Maytag Neptune MAH5500B Front Load Washer Logo
Posted on Aug 09, 2009
Answered by a Fixya Expert

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The washer is not running the spin cycle--and it continues to try for hours.

2 Answers

advanceda76

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  • Expert 100 Answers
  • Posted on Aug 09, 2009
advanceda76
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You must replace the moter control boared it comes in a kit with the moter--aso strongly suggest you inspect the machine control board for burns if so replace

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  • Expert 64 Answers
  • Posted on Aug 27, 2009
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It probably has a broken strut. open the door. remove 2 screws from the hinges on the frame. now on the opposite side of the door remove the other 2 screws. close the door and wiggle the front panel loose. tip panel 45deg forward and lift off. look with a flashlight on left and right at bottom.you will see 2 struts. one or both may be broken. could be a broken displacement or inertial switch or wire

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5 Related Answers

Anonymous

  • 291 Answers
  • Posted on Aug 28, 2007

SOURCE: Washer knocks half way thru wash cycle and never gets going in spin cycle

What kind of washer and do u have a model #

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Anonymous

  • 209 Answers
  • Posted on Sep 14, 2007

SOURCE: aml 125 washer - washing for hours

i would never suggest working or attempting to work on a machine covered by guarantee but this sounds like there is a fault with the heat cycle, obviously the machine keeps tumbling until the heat reaches the right temperature, with a heat fault it will not advance, to test without removing screws etc, press any heat option button like economy or turn heat dial to no heat etc, see what happens next. hope i have helped, if so rate me please, please note most engineers know if a machine of that age has been worked on and this will void any guarantee

Anonymous

  • 447 Answers
  • Posted on Jan 23, 2008

SOURCE: Intermittent spin cycle on Kenmore 90 Series washer

You may try the speed selection switch.....Ive had problems with these.

Anonymous

  • 530 Answers
  • Posted on Jan 05, 2009

SOURCE: KitchenAid Washer with no spin

Hi, so you have a kitchinaid washer that is not spinning and making a horrible noise.
More than likley you have a bad drive coupler. Which is located if you tip the unit back. not all the way, just enough to see the inerds of the washer. I usually prop it against the wall. There is your pump and attached to the pump is your motor. Between the motor and the transmission is your drive coupler. take the pump and motor off to gain acces to this part. there are 2 clips for the pump and 2 clips for the motor. usually 2 screws holding the clips for pump 2. Take the motor off and you will see the coupler. there is a grommet that goes between the 2 pieces sometimes that gets worn out and you will see black soot on the ground. That's a good indicationg that the coupler is the culprite

Anonymous

  • 3513 Answers
  • Posted on Aug 11, 2009

SOURCE: washer wont run spin cycle model 417

Hi,
The reason for your washing machine not to spin would be of a faulty motor coupling.

If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.

Thank you for contacting Fixya.com

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