Question about Lexmark X5470 All-In-One InkJet Printer

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HP Photosmart 385 Printer 07A74DD6 Error

Funny how none of the technicians at HP could help me solve this silly error. I still can't believe it was as simple changing the power cord. I have so many that look the same, but I guess HP products are just picking.

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  • willyjoemais Jun 03, 2008

    I have the same problem as ambermiller including no help at all from HP. Is it a question of changing the power lead?

  • Anonymous Dec 16, 2008


  • Anonymous Apr 28, 2009

    I have the same problem got all my power cords mixed together and not sure which one is the right one??? how many watts or volts or whatever is it suppose to be??



2 Answers

I too had the same error message on my printer. I knew it couldn't be anything major because I haven't had it that long. but now I see I just need to buy a new cord for the printer. Thanks. P.S. HP wouldn't help me either, they told me I would have to pay for my 'help'.

Posted on Aug 23, 2008

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Fiend your solution direct from Lexmark. Here is your solution

HP Photosmart 385 Printer 07A74DD6 Error - 6741fae.jpg

Posted on Mar 02, 2009


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Posted on Jan 02, 2017

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1 Answer

Printer will not print from camera memory card

In some forums and sites experts said that this problem maybe connected with the power supply cord or problem with USB cable/port.
Try to connect the printer on some other USB port, try with other usb cable, try with other power cord, reinstall the driver. If no one of these tips works maybe you should go to HP Support Centre (maybe they telling you to buy a brand new printer, because the repair is more expensive than your printer).
Good luck.

Jul 10, 2012 | HP Photosmart 385 Compact Photo Printer...

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Hi i have got this code on my photosmart 325 it is 07a74dd6 what can i do can u help me plz

Looks like you have the wrong or a faulty power supply hooked up to it. Get the right one and you should be good 2 go.

Sep 02, 2009 | HP Photosmart 325 InkJet Printer

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On HP Photosmart C5180 Error Message 0xc18a0201

call hp total care 1800 4746836
u knw i cn tell u the steps but if u do even 1 of the steps wrong ,ur printer wont work anymre so contact them
...hp technicians will be able to take care of u

Aug 07, 2009 | HP Photosmart C5180 All-In-One InkJet...

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Hp photosmart 335

Talked to HP tech support today- the "Tech" said these errors are "internal hardware issues". Since HP has "no service locations for printers"- The only solution is.... TO BUY A NEW PRINTER! (of course $$$) Why did we not think of that!

Rest In Peace
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Hp photosmart 375

As the previous message stated, I had the same problem and it was resolved by making sure that I used the original power cable. I couldn't find it at first and tried with three others all with the same error. Finally it was resolved by using the original.

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