Question about Sony Televison & Video
Somehow the child lock was set to "on" on my Sony DVP-NC85H player. I'm following the instructions in the manual and pressing "return," "enter," and then "power." That's not working. I've also tried "stop," "eject," and "power" simultaneously, unplugging it for a few minutes and resetting to the default settings. What else should I try to get this to work?
This worked for me:
Don't bother with the tech support line. Take a philips screwdriver and remove the 2 large screws on the sides of the unit, then the 3 screws in back that attach the shell to the main body of the unit. Slide the shell back. You can now access the DVDs that your Sony player has kidnapped.
This is totally ghetto, but you CAN change discs now. I bought the unit for $99, and tech support wanted me to ship the unit on my own dime, plus pay $99 for a refurbished unit, PLUS shipping back to me. This was their best solution. :|
You can try unplugging the wires/cables inside and then re-inserting them, but it didn't work for me. I recommend turning the power off first.
I will probably use the changer this way for a while, but I'll be looking for a new unit to replace it with.
I really thought I was safe buying this big name brand, and the unit served me well for 2 years... Next time I'll do more research first, because this seems like a common issue.
Posted on Jan 17, 2009
Try holding down the power button for 5-10 seconds until it turns on. Worked for me.
Posted on Jun 22, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Dec 02, 2012 | Sony Televison & Video
Mar 13, 2011 | Sony DVP-NC85H Multi-disc DVD Player
Nov 03, 2010 | Sony DVP-SR200P DVD Player
Jul 26, 2010 | Sony DVP-SR200P DVD Player
Jul 26, 2010 | Sony DVP-NS315 DVD Player
Jul 24, 2010 | Sony DVP-NS725P DVD Player
Jun 15, 2009 | Sony DVP-NC85H Multi-disc DVD Player
Apr 06, 2008 | Sony DVP-NC85H Multi-disc DVD Player
Jan 08, 2008 | Sony DVP-NC85H Multi-disc DVD Player
Aug 19, 2019 | Sony Televison & Video
300 people viewed this question
Usually answered in minutes!