Question about RCA DVR-40 DirecTV DTV Receiver / 35-Hours Video Recorder

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DVR Freezing up

DVR is freezing up in the middle of the day. We come home and sit down to watch TV at 8 pm to find it froze and is stuck on an 11 am show still. This has been going on for over a week adn we have reset it each time.

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Re: DVR Freezing up

Most likely it's your hard drive going bad. You can replace it and not junk the unit.

Posted on Nov 28, 2007

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Watch videos from htc one through hopper

Hi, the Hopper does have the ability to do Home Media which allows you to watch videos, listen to music, and view photos by sharing them to your TV. You can use this feature with a tablet or Smartphone which is connected to the same home network as the Hopper. Press the menu on your DISH remote and scroll to "Home Media", and introduction will load, select close and then on the next page will list an compatible devices currently connected to your home network. Select on the one you wish to connect with and you will then have access. If you are still having issues and need additional assistance, please feel free to PM DISH directly on facebook here: Thank you!
Mary Catherine Brady
Team Lead- Social Media
Sunday-Wednesday 2:45pm-11:15pm, Thursday 1:30pm-10:00pm (MST)

Mar 09, 2014 | DISH Network TV Receivers & DVRs

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The channel master locked up so I unplugged it. Now, when I plug it back in it just sits and says loading Chanel master tv but does not load. What should I do?

I have 3 of these 7000pals and 2 have done a similar thing, one of them did it twice. After the loading channel Master screen hangs for a time, they would restart. Then the same cycle would keep repeating. It seems like after years of adding and deleting timers, the DVR's software gets "confused". I've noticed twice it happened on the hour just as a program timer started while I was watching a program through the DVR. ZAP...Locked up! The power button would not even work to turn it off.

The steps below fixed all three instances of this failure.

To unlock the Channel Master CM7000PAL DVR:

1. Unplug the recorder from the wall outlet and DISCONNECT THE ANTENNA. Now plug it back into the wall power outlet.(This will keep the recorder from freezing and rebooting)

2. let it go thru it's normal bootup, tv guide search, etc.

3. When you are able to, hit MENU and then go up to TIMERS. Delete all of the record timers. Unplug it, reconnect the antenna, and plug it back in.

4. After a now a proper bootup, re-program you timers and you will be good to go.

5. And the best thing is, all of your pre-recorded shows will still be there on the hard drive.

I would suggest that you do a yearly "TIMER CLEAN" to avoid this trouble in the future.

Sep 22, 2013 | Channel Master CM7000PAL HD DVR

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Drv automatically try to cut off due to inactivity even though I'm watching tv

Hi, I would be happy to assist you with your issue. DISH receivers are equipped with an "Inactivity Standby" feature which will place the receiver in a standby mode if the remote is not used in specified amount of time. The receiver does allow you to set the amount of time or if you would like, you can disable the feature. This can be accessed by pressing the Menu button on the DISH remote and then select "Preferences" and then "Updates". If you are still having issues and need additional assistance, please feel free to PM DISH directly on facebook here: Thank you!

Mary Catherine Brady
Team Lead- Social Media
Sunday-Wednesday 2:45pm-11:15pm, Thursday 1:30pm-10:00pm (MST)

Jan 26, 2013 | DISH Network Hopper Whole-Home HD DVR

1 Answer

How do you watch what you have recorded

Hi, I am sorry that you are having a problem viewing your previously recorded events. The answer will vary depending on the recording device you are using. If you have a DVR receiver in your home, there should be a DVR button. When you select this, a "My Recordings" tab should appear and if you select on that it will display a list of all your recorded programs. You will be able to scroll down the list and find the one you wish to watch and then select on it. There will now be a [play option available. If you are still having a problem, please email me directly and I will assist you further. Thank you!

Mary Catherine Brady
DISH Internet Response Team
2:45pm-11:15pm (MST) Tuesday-Saturday

Jun 09, 2012 | TV Receivers & DVRs

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For the past couple of days, every show our DVR has recorded freezes a couple of minutes into playing it and the DVR reboots itself. This always occurs at the exact same time on that show. We don't have...

Hi, Mary with Dish Network Customer Service. Since the DVR is the only thing having the freezing issue, it sounds like it maybe a hard drive issue. I would recommend resetting the receiver. Unplug it from the power supply for 10 seconds and then let the receiver reboot itself. If you are still having this issue, I would recommend calling Dish Network and we will need to replace the receiver. Hard Drive issues do not resolve themselves and only get worse over time. Please let me know if I can be of further assistance.

Jan 13, 2011 | DISH Network ViP722 DTV Receiver /...

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Dish 622 freezes up

You have a hard drive failure and will need the unit replaced. Thanks for using Fix Ya.

Jan 29, 2010 | DISH Network ViP622 DVR DTV Receiver /...

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Our Dish 322 DVR repeatedly freezes in the middle of a show. The video stops but the audio continues. If I switch to another channel, the screen is black. This has happened with "live" TV and with recorded...

You must be talking about the 522 DVR. If so then there could be issues with your hard drive or a cableing issue. be sure to connect all sat in connections and if you conitune to have this issue call 1-800-333-3474 for tech support as your issue could take extensive troubleshooting. More than likely your will get a replacement DVR and if you still have the same issue then a tech will need to come out to check cableing, ground and lnb's on your dish.

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1 Answer

Hd channels are freezing up sound stays on just

Hey there, raeraekub! In order to assist you with this, I need to get a full understanding of the situation, so I'm going to ask you a few questions. First of all, is this issue still happening? If it is, try unplugging the receiver's power cord from the wall for 15 seconds then plugging it back in. If the problem continues, let me know what type of connection you have from the receiver to the TV. What type of TV do you have? With the DVR issue, is the freezing happening in the middle of watching a recording?

Oct 21, 2009 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Freezes; sometimes resets by itself?

Most likely, it's your hard drive. It can be replaced, so you don't have to junk the unit.

Nov 23, 2007 | Hughes SD-DVR80 DirecTV / TiVo DTV...

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