I have a rca th1010 that i received last xmas.up until 2 weeks ago it played
beautifully;then 1 day it froze up.now it just displays either rca or ready in
the green mode.when i plug it in the computer -it says no device has been detected.my sister's did the same thing about a month ago.our granny can't find the receipts so we don't know if she put them under a warranty.
is there anything we can try?
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Re: frozen rca th1010
Buzzing noise indicates hardware problem that cannot be repaired. Otherwise,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Try resetting the device it’s usually a small pinhole on the back or side of the device try holding that in for about 10 seconds.
Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer’s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.
Been using this for a few months. Froze up on same song while on vacation last month, and continued to play same song on repeat until battery went down. Now is frozen with "Do Not Disconnect" as it was being charged on my laptop. Attempted to unplug and plug back in and Windows gives DO NOT DISCONNECT!!!!!
this helped me as after it rebuilds the libary then it always froze on a song let the battery run out! this worked for me straight away and i had tried loads of other ideas this actually came from the tech guys !!!
Detach the player from the PC if it is connected, and turn off the player.
Press and hold the Play button while powering on the player.
When the player displays the Creative logo, release the Play button
Select Format (All) and select Yes to format the player.
After the player has finished formatting, select Reboot.
Reset the player first. if that doesn't solve alone, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
There are many causes for the freezes all of which I have found so far to be operator error. Except for the firmware upgrade. Follow all manufacturers instructions for resets and reinstalls (read throughly before proceeding) and all will be well again. We have 2 sleek photos I found the users to main the problem (2-teenages). Corrupt files (pics & audio)cause freezes. Find them and delete them. Regular cleanup from the utilities menu)helps alot these units are mini-computers but they do not multitask well- cant push them.
You have to hit the reset button. You stick the end of a small paperclip or even the wire part from those garbage bag twist-ties into the reset button which is the hole on the bottom of the player. As you push the paperclip into hole you must hold down the PLAY button. This should put it into the Recovery screen or else it will just say "Rebuilding Library".
If it goes into the Recovery screen you select CLEANUP and then YES. After it goes through cleanup which can take forever then it will will usually reboot on its own or if it goes back to recovery screen hit REBOOT after you have done CLEANUP.