Question about Microsoft Zune JS8-00001 Digital Media Player

1 Answer

User manual Where can a user manual for the 30GB Zune be found? None came with it and I have been unable to locate a useful one on line.

Posted by on

1 Answer

Re: user manual

Go to you'll find all you need there.

Posted on Feb 17, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Where can I get a user's manual for the pink 30gb Zune? I don't know how to turn it off or delete items.

You can download the manual from

Jun 28, 2010 | Microsoft Zune JS8-00001 Digital Media...


Dec 31 zune 30 melt down! from zune website

Hi guys,
I wanted to start a sticky thread to give you a place to discuss the issue with the Zune 30's freezing. Rather than hijacking other threads or creating tons of repeat threads, please post here if you want to discuss.
I will post any information I have in this thread as it becomes available. You can also monitor for updates on the issue.
I can assure you that the team is working to understand and resolve the issue as soon as possible. My apologies to all of those that are affected by the problem. Thank you for your patience!
[Update - 2:20pm PST]
Hi guys,
I just got an update from the team that I want to share with you. Great news! It looks like this issue will resolve itself over the next 24 hours. Please read the response below. Thank you all for your extreme patience with this!
Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.

Customers can continue to stay informed via the support page on (

We know this has been a big inconvenience to our customers and we are sorry for that, and want to thank them for their patience.

Q: Why is this issue isolated to the Zune 30 device?
It is a bug in a driver for a part that is only used in the Zune 30 device.

Q: What fixes or patches are you putting in place to resolve this situation?
This situation should remedy itself over the next 24 hours as the time flips to January 1st.

Q: What’s the timeline on a fix?
The issue Zune 30GB customers are experiencing today will self resolve as time changes to January 1.

Q: Why did this occur at precisely 12:01 a.m. on December 31, 2008?
There is a bug in the internal clock driver causing the 30GB device to improperly handle the last day of a leap year.

Q: What is Zune doing to fix this issue?
The issue should resolve itself.

Q: Are you sure that this won’t happen to all 80, 120 or other flash devices?
This issue is related to a part that is only used in Zune 30 devices.

Q: How many 30GB Zune devices are affected? How many Zune 30GB devices were sold?
All 30GB devices are potentially affected.

on Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

How to put music from my laptop to my zune 30gb

Importing Content to Zune Software
Zune software provides several options to import content. By default, Zune software automatically imports content that is downloaded to the following folders:
  • My Music
  • My Videos
  • My Pictures
Zune software monitors these folders for the current user as well as the folders designated for All Users. When content is downloaded to any of these folders, it is automatically imported to the Zune media library.
Zune users can also add a new folder to the list of folders that Zune software monitors, or they can manually drag and drop content from any folder to the Zune media library.

download zune software for which you can sync songs

Jun 06, 2010 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Bought 2 zune refurbished 30gb players for son's this christmas and understand there is no user guide or!!

Copy and past the link to your browser and you will be able to download the users manual,softwear,etc. Good Luck, I hope this helps

Nov 29, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Microsoft zune owners manual

Jun 15, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

My Zune 30GB is frozen on the start up thing!

Disassemble and disconnect the battery for about 10 seconds. All Zune 30's apparently siezed this AM. MS is working on their solution, not sure when it will come out. The battery disconnect is at least a temp fix. Mine works fine after doing it.

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

My Zune 30GB is frozen on the start up thing!

i think all you have to do is let it sit like that for a while and if not try holding the middle button (if you have on on that) that worked for me before

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

30gb zune only has black screen

Try these ideas first, except calling for service since it's out of the warranty: If this doesn't work then, you'll have to erase all the content on your Zune through the buttons on it and use the Zune software to restore the firmware and getting it to boot again. If this doesn't work, then the hard drive may be bad in the Zune and will need to be replaced. If the hard drive is bad, you'll usually hear a lot of repetitive clicking. I hope this helps.

Dec 09, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Which software should i use to recognize mp3 files for my Zune 30GB?

The Zune software that came with it or is downloaded from

Sep 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

30gb zune install

Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Apr 21, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

Not finding what you are looking for?
Microsoft Zune JS8-00001 Digital Media Player Logo

Related Topics:

156 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft MP3 & Digital Media Players Experts


Level 2 Expert

103 Answers

Mark Chaney
Mark Chaney

Level 2 Expert

46 Answers

Will Mishler
Will Mishler

Level 2 Expert

302 Answers

Are you a Microsoft MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides