Motorola SURFboard® SB5101 Cable Modem
Problem for Motorola SURFboard® SB5101 Cable Modem

This is my modem log any ideas for a solution to my random DC's




By hordedo on Aug 09, 2009

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Time Priority Code Description 1970-01-01 00:01:15 3-Critical D001.0 DHCP FAILED - Discover sent, no offer received 1970-01-01 00:00:56 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o 1970-01-01 00:00:24 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out 1970-01-01 00:00:08 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3) 1970-01-01 00:00:07 6-Notice M571.1 Ethernet link up - ready to pass packets 1970-01-01 00:00:17 3-Critical D001.0 DHCP FAILED - Discover sent, no offer received 1970-01-01 00:00:15 6-Notice M571.1 Ethernet link up - ready to pass packets 1970-01-01 00:00:03 6-Notice M571.4 Ethernet link dormant - not currently active 1970-01-01 00:00:21 3-Critical D001.0 DHCP FAILED - Discover sent, no offer received 1970-01-01 00:00:02 6-Notice M571.1 Ethernet link up - ready to pass packets 2009-08-07 11:17:58 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out 1970-01-01 00:01:15 3-Critical D001.0 DHCP FAILED - Discover sent, no offer received 1970-01-01 00:00:55 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o 1970-01-01 00:00:23 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out 1970-01-01 00:00:12 6-Notice M571.1 Ethernet link up - ready to pass packets 1970-01-01 00:00:12 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out 1970-01-01 00:00:06 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2) 1970-01-01 00:00:02 6-Notice M571.4 Ethernet link dormant - not currently active 2009-08-04 21:23:11 6-Notice M571.1 Ethernet link up - ready to pass packets 2009-08-04 21:23:03 6-Notice M571.4 Ethernet link dormant - not currently active 2009-08-02 16:48:18 6-Notice M571.1 Ethernet link up - ready to pass packets 2009-08-02 16:47:56 6-Notice M571.4 Ethernet link dormant - not currently active 1970-01-01 00:00:25 3-Critical D001.0 DHCP FAILED - Discover sent, no offer received 1970-01-01 00:00:04 6-Notice M571.1 Ethernet link up - ready to pass packets
Comments:

Aug 09, 2009

- Downstream Value Frequency 567000000 Hz Signal To Noise Ratio 34.1 dB Power Level -15.0 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value Channel ID 1 Frequency 30600000 Hz Power 54.0 dBmV

Solution #1

posted on Aug 09, 2009
Not Rated)

dbucyk

Rank: Wiz 
Rating: 84%, 84 votes
The router actually has major issues. First, check the power cord to make sure that it's operating in the right voltage.

If it is, then through the command line type tracert followed by a website. If there is no response from the first address, then it will not detect the router.

If this happens, change the router.
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