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Tom tom one canada and us

When I turn device I get a red x

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Re: tom tom one canada and us

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Www tomtom com getstarted

It cannot give you any data if it does not have the maps of Canada. If they did not come in the device you must buy Canada maps from TomTom.

Apr 02, 2014 | GPS Devices

1 Answer

How to map canada only

See if TOM TOM has that available but most major brands like Magellan have both Canada and USA in them--

Jun 17, 2012 | Tomtom GPS Devices

1 Answer

Tomtom N14644 Canada 310 will not turn on. the green light is lit when plugged into a power source but nothing on the screeen

the green lit is let when plugged into power source.The tom tom is not turning on..Please help

Aug 01, 2011 | GPS Devices

1 Answer

Tom Tom only has Guam map since update

That is really strange!
I can only suggest that you verify what MAPs are physically on your TomTom device by connecting it to a PC/LAPTOP and use Windows Explorer to look at your GPS drive folders: should see a folder for each 'country' (like GUAM).
The normal way to check which maps are registred and loaded on your device is to use TomTom Home -> Update maps function: it will show you the status or whereabout of any Maps that you have loaded or backup and which one can be purchased.
Hope it helps: let me know how you go.
ps.i f you wisely backup your device on a regular basis (via TomTom Home or direct copy to your PC/LAPTOP), you could always RESTORE FROM BACKUP and start again.

Jan 07, 2010 | Tomtom ONE v3 Car GPS Receiver

1 Answer

I downloaded the US-Canada map update and now i turn my TomTom on and it says i cant us that map and now i cant even use the device is there someway i can restore the device back to default?

You could try reseting the device

1) Turn the device off.

2) Press the Reset button located on the bottom of the device (you'll need a paperclip to do this).

3) Turn it back on. See if it works now.


1) Do you have Tom Tom Home set up on your computer?

2) Did you ever make a backup?

If so, now is the time to restore from backup.

To restore factory settings:

1) Turn on Show All Menu Items in the Preferences menu.

2) Tap the Reset Factory Settings button (it's on the last screen of the Preferences menu).

Best of luck to you.

Nov 24, 2009 | Tomtom One XL GPS Receiver

1 Answer

I cannot download the USA and Canada on my Tomtom any more

Connect the device to a pc via a usb cable. It will appear as an additional external drive. Navigate the drive and you will fin a folder called Guam.

Copy it to the PC.
There will be another one called USA_and_Canada. check if it has any contents.

The Tom Tom website can tell you how to install the map again if it is not there

May 28, 2009 | Tomtom ONE GPS Receiver

2 Answers

Tom tom one usa nd canada

here is a possible solution from TomTom tech support:

To solve this, use TomTom HOME to install the application. Follow the steps below:
  1. Install TomTom HOME on your computer, if it isn't already installed. You can download the latest version of TomTom HOME here:

  2. Connect your device to your computer and switch it on.

  3. TomTom HOME opens automatically and checks for updates. If it does not automatically check, do one of the following:
    • In HOME 1.x select Device > Update now from the menu bar.
    • In HOME 2.x, click Update in the HOME menu.

  4. When you are shown a list of available updates that you can download, make sure that you select the check box for the TomTom application.
TomTom HOME downloads and installs the latest version of the TomTom application for your device.

Nov 28, 2007 | Tomtom ONE GPS Receiver

2 Answers

Tomtom one

Okay, I fixed it and came back to tell the story in case some poor soul finds their way here with the same problem. Some of these tomtoms come with guam as well as us and canada. we didn't fat finger it; for some reason tomtom home stored us and canada on the hard drive (g) and took it off the device when it did its first update.

First, plug your tomtom into the computer and go to "remove items" and remove guam. it will give you the option to store it on the g drive which i did, (in case I should take a notion to go there soon.) this provides more space on your device.

Now go to "add maps, traffic, etc," in tomtom home and scroll the arrow to page forward until you see "items on my computer." click this and then click maps. hopefully us/canada is there, thats where tomtom home had put mine. click "add" for that item and it should upload to your device. this takes a long time. there may be an application that tomtom still wants to update to your device. do this before turning the tomtom off from the computer, i couldn't see that us/canada was there until I did this, and then I had to turn the tom tom off, and bring it back into tomtom home two times before I could see it had the map and was working again.

your compass will also be messed up after you have done any updates at all to your tomtom. this is tom toms new application, there is nothing we can do about it until they fix it someday. the tomtom still works right, you just don't have the cool compass options you had with the original. if you did a back up before you initial update you can go back to the older application if you want.

hope this helps people, as you can see above i was very frustrated because the nice people who really did try to help in this and other discussions had not experienced the problem and did not know the answer. maybe tomtom udates does different things at different times, but this is what it did to mine.

Nov 25, 2007 | Tomtom ONE GPS Receiver

2 Answers

Fix a tomtom

Turn the tomtom on, and then press the reset button on the bottom of the unit with a paperclip. After the reset turn off the unit and then turn it back on. Make sure you have not dislodged the sd card from the unit.

Mar 19, 2007 | Tomtom ONE GPS Receiver

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