Question about Kenmore 63252 Microwave Oven

1 Answer

The microwave does not heat

The turntable moves and the oven comes on but it does not heat anything up

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  • jh54 Nov 28, 2007

    Same problem as TP33. It was on for a long time (30 min +) cooking a bunch of potatoes on high.

  • kboyd Feb 21, 2008

    We have the same heating problem as TP33's. However, our microwave is now stuck in a mode where it runs (without generating heat) while the door is closed and no time set. The only way to cut the power is to keep the door open. Hitting stop / clear on the keypad has no affect.

    I'm guessing that it's a combo of the problem causes mentioned - faulty door latches, bad circuit board, etc.

    Help?? The oven was a gift! Does warranty cover this type of defect or is it subsequent to misuse? Thanks.

  • Anonymous Feb 22, 2008

    microwave will not heat anything! turntable move and lights are on. It says power 100

  • rowantree Mar 04, 2008

    Made a strange noise, ran for bit (don't know if it heated then). Next time I used it, it blew the fuse for that whole section of the house.

    It seemed to work after that -- until I realised it wasn't heating anything.

    This is frustrating -- it was manufactured less than 2 years ago. I'm not buying Kenmore anymore.

  • Anonymous May 22, 2008

    The timer, clock, etc. on the screen works and the light inside the microwave lights up. The turntable also turns; but there is a strange noise when it is slowly rotating and is in "cooking" mode.

    Tried 3-4 times to heat cup of water and no heat. Is the magnetron no good???

  • llwilk Sep 20, 2008

    Everything but the actual heating part seems to work.

    The noise is different. However it is not so different that it would be notice had it not stopped heating. I have two of the same models inside the house. The sound has a little more of a buzz to it.

    It was manufactured June 2005. I have had it for a little less than 2 years.

    It also blew a fuse for a whole section of my house.

  • Anonymous Oct 05, 2008

    everything functions but does not heat

  • Anonymous Nov 20, 2008

    I just bought microwave had it for 12 days then it wouldnt heat. everything turned on as usual except no heat! and in the same store was was one returned to be repaired. hope i dont have a problem with this other one they exchanged for me

  • Anonymous Jan 08, 2009

    We've got the same problem with the 63252. Bought this maybe two years ago as a replacement to a 15 year old unit that came from my grandmother.
    Now suddenly the lights come on, the display panel works, the turntable
    turns, but no heating. Don't American (or should I say Chinese?) companies
    make products that last anymore? I have enough other little projects around
    the house (my Sears Craftsman Garage Door Opener just broke, but that's
    been in the house since 1987) that I don't feel I should have to be repairing a
    two year old unit! If it's the magnatron I'm considering taking Sears to small
    claims court!

  • Anonymous Jan 10, 2009

    I have the same model. It stopped heating and it is only 1 year 2 months old. The Magnatron is bad. I am very disappointed =(.

    It is a Chinese made LG magnatron.

  • Anonymous Feb 12, 2009

    Same problem, everything works but will not heat.  This a Kenmore model no. 721.63252301.  This is the second time this has happened.  The first time Sears replaced the magnatron for free (that was a little over one year after we bought it.  Now, another year later and the same problem.  This microwave is definitely not worth the money.  We previously had a Goldstar that lasted for over 10 years that never gave us any problem during that time.  This Sears unit is an inferior product and I bet they know it.  It's junk.

  • Anonymous Feb 22, 2009

    I have the same problem. Everything works, but no heat on the 721. 63259301



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  • 9,098 Answers

Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose conneciton on the control unit circuit board
- bad magnetron or other high voltage part

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, linked here on Fixya:

For Kenmore models, you can usually find an exploded view by entering your model number here:

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Nov 28, 2007


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Microwave suddenly stopped working - lights come on, turntable turns but it does not heat anything - can any one help?
Please , Thanks

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SOURCE: Microwave oven does not heat anything

Spacemaker XL 1400 worked for 7 years.Yesterday, no more heat. Also plastic door damaged.
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Posted on Mar 02, 2009

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Will need to pull apart to check....common failure with magnatron fuse....but could be magnatron, capaciter, diode. sugg to have a tech look at....if your not able to check, also call manufacturer, sometimes will cover.

Posted on Jun 10, 2009

  • 9098 Answers

SOURCE: KitchenAid Microwave Model KCMS1555 does not work

Assuming your inside light, turntable, and internal cooling fan all come on when you try to microwave, with the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.

The diode is a fairly cheap fix, and the mag will cost more.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

d:%5cele%5crepair%5cmicrowave%5cge_hotpoint%5cmini_manual_behind_grille_small.jpgAt our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find your mini-manual, or if you want to look at it before removing the controller, you can download it here.

Here are some links you or someone you know can use for test help, but read their safety warnings first:
(if it's not shorted or burned, it's probably okay)

You can find links to helpful exploded view diagrams and part ordering help here. I recommend that you bookmark that link to your favorites.

Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download owner's manuals and installation instructions for several brands (including Amana, Jenn-Air, Kitchenaid, Litton, Maytag, Roper, Tappan, Thermador and Whirlpool) here.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you (usually $75 -90) or the labor charge to do the work(usually $75 -90 more) . See the model tag in or on the unit for the date of manufacture.

If nothing else, you can save about $75 by taking it to the shop yourself.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 07, 2009

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