Question about Kenmore 22932 Top Load Washer

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The top half of the agitator (near the fabric softner comp) is skipping while it is in wash cycle

The bottom half of the agitator works fine no probs...I have troubleshooted everything that I know of or think that maybe it could be. The top half of the agitator seems to "fit" over the bottom portion and I don't know...but it almost seems as if it has grooves or something that would make it typically turn properly, but it is "skipping or slipping" instead. Please help!!

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Re: The top half of the agitator (near the fabric softner...

Yes the top half seperates from the bottom half inside the top half are 4 little parts called dogs. the part number is 241341. replace the dogs to fix it

Posted on Nov 28, 2007

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Sep 11, 2008 | Washing Machines

1 Answer

Hi its me again

Sorry for the delay. You need to replaced your agitator dogs. (yes this is really what they call them). They are 4 small pieces inside the agitator that act as a "clutch" They allow the top half of the agitator to turn freely one direction and not the other. When the worn dogs slip, it causes a grinding/ grunting type noise from the machine. So first this fist. You will need to purchase the inexpensive dogs from a local appliance parts store or from the manufactures web site on line. (part # 80040).

For the model you have, begin by removing the fabric softner dispenser on top of the agitator. It just sits in the with a clip, so gently rock it back and forth until it comes free. Under it you will find a mostly clear plastic cap with a black seal around it. Use the tabs on the cap to pry/ pull it up. Underneath you will find a 7/16" bolt. Go ahead and take that out. Now you will be able to remove the top half of the agitator by pulling it straight up. If the bottom half comes with it, not to worry. Look down in the opening where you just removed the bolt from. On the bottom you will see 2 white plastic tabs, pry these with a small flat head screw driver to separate the lower half from the upper half. Now weather you had to separate the 2 halves or the top came off by itself, take the top half of the agitator and turn it upside down. You will feel the inner piece fall out. Now we will work with just the inner peice. Turn it upside down (so you can see the dogs just like the ones you purchased) There is a small collar that keeps them in place. Gently pry it up. (it should slide pretty easy. Remove the old dogs. Now using a paper towel of washclothe, wipe down any fabric softner, or shavings from the old dogs, so the new ones can move smoothly. Install the new dog and begin re-assembly. I would reccomend wiping out the inside of the large peice that is one the top half of the agitator too. Re-assemble in reverse order. To get the clear cap back on more easily, a thin rubbing of liquid detergent or fabric softner on the edge of the black seal, will help it go in without binding so much.

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