Notebook optical mouse 3000. USB component light is green, but the mouse unit red optical light does not come on. Changed batteries-nothing happens. Clicked the on-off button nothing happens. Any suggestions?
Have you tried changing the port in which the USB wireless receiver is plugged?
Or is the receiver internal to the notebook?
If the receiver is internal, try updating the drivers for your machine by navigating to the manufacturer's support site.
If you plug a wired mouse into the machine what happens? If you get the same result, it may indicate a problem with the USB settings on your machine. I would, again, suggest updating the drivers for your machine.
If that's the case, try plugging another USB device into the machine and see if it works properly.
If none of those options provide results, I recommend you return the mouse for a refund or a replacement, especially if you have the receipt.
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