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Need help finding parts for my 42" iLO tv

I have a 42" iLO tv and it's a year old this month. The remote sensor has went out in it and I need help getting the new part. Can you help me get a website or a phone number to contact the company?

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This is Fox Internationals # 800-321-6993 they are authorized parts distributor, Ilo will not talk or sell to you, Be sure to have model number in hand when you make the call. good luck with it :)

Posted on Nov 27, 2007


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I own an ilo flat screen tv and my remote doesn't work, where can i replace it or get it fix

You can get an exact replacement remote here: . Alternatively, try searching for a replacement at an LG distributor: .

Assuming that the sensor is working, any universal remote should work if it was programmed at least 6 months after the TV was released. Try all of the LG codes until you find one that makes all of the features work on the TV. (The absence of Menu and Input buttons can be frustrating with some TVs.)

One way to tell if the remote is working is to take a picture of the IR beam side of the remote when someone else presses a button on the remote. Use a digital camera (like the one in a cell phone). If the remote is working a bright light will appear in the picture when you review it.

If the remote actually is sending a signal, check if the buttons on the TV work. That will determine if the sensor has failed or if the entire board has failed. You may be able to obtain these parts from the LG distributor or

I hope this helps.

Cindy Wells

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I have a 42'

More likely the backlight inverter board has gone out, or power supply for the inverter board went out, those are the two places to look. Check the power supply first for burnt parts, bad capacitors.
Please post back what you find

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