When i hit the camera button, it turns off. The keyboard stays lit, but the screen goes black. I have to take out the battery and turn it on again, but when I hit the camera button, it does it all over again. Please help!!!
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do a master reset press the menu button go down the left hit the middle buton then go down 5 select...then go up twice select the put in ur security code if u havent changed it it is 000000 hit the top right buttton twice and jus wait for a minute it should work and dont worry nothing wi be erased
Taking out the battery for a few minutes and then putting it back in and turning it back on usually fixes the problem for me. Once I had to take out and reseat the SIM chip also before putting the battery back in.
the easiest thing tpo do here is take it to a professional but if you want to try updating your software off the Motorola website. (this require a data cable or bluetooth in your computer) This fixes a lot of software problems with the razor. If this doesn't work then you will have to reflash your Firmware which is like the Windows Xp of the phone. This does require a professional as it can destroy the phone