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Posted on Aug 08, 2009
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When connected to usb, computer does not recognize unit. Also unit does not turn on.

1 Answer

Anonymous

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  • Expert 338 Answers
  • Posted on Aug 08, 2009
Anonymous
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Joined: Jun 13, 2009
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Hi there,

it might be broke
.
to check if u can access it via pc, make sure>
-u do have an USB 2.0 port
-u have installed the proper drivers
(see CD that came with it-there are drivers for win98, if your winversion is win98 t!)
-if u are using windows vista, this will cause trouble,hard to fix,
try to connect to an winxp or win2000-PC instead!

this device should not need any drivers to function, the manufacturer(disney) does not provide any drivers,
but a firmware(internal driver software)
update can be found...

if you accidentally erased it, check out disney.com !
download, install and update your driver...

good luck
here:


- a downloadable pdf-manual can be found at:
http://digiblue.com/customer-service/downloads/qsg/Disney_Mix_Max_Guide.pdf.

3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 04, 2008

SOURCE: Computer doesn't recognize unit when connected

Hi All,
I had the same problem and was going crazy trying to figure this out, but I found that I had installed the GPX mw3816 on my bottom USB port and was trying to plug it into the port above it, because I had plugged another unit into the bottom port, but I switched the ports and it immediately installed. This is another reason, I am thinking of dumping windows and moving to a MAC. Peace!

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Anonymous

  • 1 Answer
  • Posted on Jan 09, 2008

SOURCE: Computer doesn't recognize unit when connected

I am guessing there is a problem with the driver for the audio player. I have a Coby Audio Player MP-C827, and one day my brother decided to just remove it from the computer without correctly stopping it. Ever since, whenever I plug in it into my PC, it just does not open...nothing happens. And I don't have the cd to re-install the driver files. With respect to all of the above, a driver file which is needed by the mp3 is either damaged or corrupt. Contact me at [email protected]

Anonymous

  • 1 Answer
  • Posted on Jun 17, 2008

SOURCE: Computer doesn't recognize unit when connected

I have the same problem and it says that the device cannot start (code 10) when i look at the MTP devices listed.

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Computer doesn't recognize unit when connected

Hi All,
I had the same problem and was going crazy trying to figure this out, but I found that I had installed the GPX mw3816 on my bottom USB port and was trying to plug it into the port above it, because I had plugged another unit into the bottom port, but I switched the ports and it immediately installed. This is another reason, I am thinking of dumping windows and moving to a MAC. Peace!
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