Question about Brother IntelliFAX 4100 Laser Fax
We have four 4100e's and one of them at a branch location is unable to receive faxes from 3-4 of our customers. Much troubleshooting and discussions with various techs has finally led us to the conclusion that we need to use Maintenance Mode to change the compatibility to basic, or somehow turn off ECM and set baud to 9600.
I'm having a difficult time getting the right folks at Brother to tell me just how to do this.
I can't find any "maintenance" manuals for the machine online either.
Dan in WV
Posted on Sep 24, 2008
You can disable Overseas mode to and that will help with ECM mode. But to lower the baud rate to 9600, I am not sure. Sorry.
Posted on May 28, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Resetting purge counter:
1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).
2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine
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