Question about Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

Lock Switch and IF cable


Hi,
I've just brought my canon canoscan lide 25, Im trying to scan but its constantly saying "realease the lock switch, detatch the IF cable and reconnect scanner will be closed" and then immediatly afterward "Unable to open TWAIN source, Please check connection then re-start toolbox"

is there any solution to this?
ASAP please
Ashleigh

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  • 4 more comments 
  • miniash89 Jan 02, 2008



    Can I ask how to get to this option 'aquire' I cant find it on mine?

  • ragners Jan 10, 2008

    Hey



    On my school we now have 7 scanners with the same problem. However, these are Lide 50 and 60, so it seems that Canon have a serious problem.

  • Anonymous Feb 01, 2008

    Lock Switch and IF cable problem, and notify you when a new solution is offered.

  • Anonymous Feb 02, 2008

    yes

  • aircrash961 Feb 19, 2008

    i have same problem

  • ashu_rocks Nov 08, 2008

    i'm having same problem.

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1 Answer

Mine was doing the same thing. When I get on the program, before I click "acquire" to preview and scan, I click OFF the toolbox and then everything seems to be okay and I can go ahead and scan.

Posted on Dec 29, 2007

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Your post for CanoScan LiDE 25


Hi there, yes I did everything per your instructions, Toolbox is installed and it still says, "release the lock switch, detach I/F cable and reconnect. Scanner driver will be closed" and then after clicking on that it says "Unable to open TWAIN source. Please check connection then restart toolbox" I have been to the Canon site and downloaded driver sites and it says everything is working. but when I go to scan it comes up with the boxes I said before. Quite lost at the moment? Thanks Maureen. PS I have unstalled and reinstalled

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