The problem only occurs on some programs. When OK the action of distributing the wash load seems to be a few turns left, then right and then left again. The speed then gradually increases and the evenly distributed load spins OK. However on some programs it seems to skip the distibution sequence and tries a faster rotation causing the unbalanced load to really throw the drum about. I have replaced the shock absorbers thinking it was this, but they were OK anyway. Can you please suggest any causes of this behaviour?
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Re: Rinse cycle imbalance
Suggestion: See that the machine is balanced properly on its legs. The front legs should should be screwed up (and locked with check nut) maximum; but for some adjustment if floor is not proper. Screwed up means minimum gap between machine & floor.
Next see if any springs have come loose inside washer (plug off the wall first) Next, it is good to weigh your dry laundry to see if you are using the correct weight according to the manual.
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Possible that the program selected is an easy wash as this is meant for daily wash , less soiled clothes.
If however the same situation is present in all the cycles then the capacitor to the motor must be checked as it can reduce the speed of the motor.
Also check the belt , check for friction on the drum spindle and the motor.
While it stops to rinse , does it drain off? if not there is block on the drain valve and so there is an error on the board because the water level sensor has to switch OFF and then ON to confirm that water has come in for rinsing.
So if the cycle is absent the possible fault can be the program controller. So you need to check the actions when the fault occurs, check for drain,.then after drain the inlet valve must open to allow water and then the water flow must cut off to start the motor.
If there is no action and output then the controller can be defective.
Thanks for using FixYa. The error code UE means there are some heavy clothing is loaded. Rearrange items to help balance the load. If the imbalance is heavy, the washer will make several attempts to restart the spin cycle. If an imbalance is still detected, the washer will stop and will display the error code UE. In case, if the load is small then you need to add 2-5 clothes to balance the load. If the load is out of balance then you need to rearrange the clothes to balance it. Although the Washer has an imbalance detection and correction system but if still the problem persists then it means that it is due to control error and needs to replaced preferably by a qualified service technician.
Please do rate the solution and revert for further assistance.
Does the motor run? Does the water get pumped out at the end of wash cycle or during the rinse cycle or when you turn the dial by hand to the end of a cycle? If the water gets pumped out then the motor is OK but the clutch is not working. If the motor is not running then that is the problem. If the water fills and then nothing happens (the dial does not turn by itself) the timer is bad. If the timer is bad but you turn it by hand the other actions (wash, rinse, etc. should work indicating no problems with motor and clutch).
I don't know if the problem is solved but last night we ran the washer without any clothes in it and everything seemed to work fine. My wife was able to run a load of laundry and it seemed to work. I hope it was just too much clothes the first time it stopped or the washer was just acting up. Either way, I had nothing to do with the fix. Sorry I couldn't be any more help. Thank you for the link to assistance plan, it might come in handy in the future.