Hi my problem is that when i test my xbox live connection, the NAT comes up as strict. i have contacted my service provider [ 3 broadband - USB modem ] they said there is no firewall from them and that they cannot open the ports suggested by xbox technical support! Neither technical suppports have been very helpfull! I have tried myself to open these ports but am not sure if i have done it correctly. The worst thing is that on Saturday and Sunday the NAT was open and i experienced no gaming problems but then yesterday it came back up as strict. Im connecting my xbox 360 to my laptop via an ethernet cable. Any advice you can give me would be greatly appreciated as i am completely stuck!! Thanks and kind regards
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Re: nat / strict
First, why are you connecting to your laptop? Second, reset your modem and router. I doubt you need to open ports that are not normally open...but if you think you need to do more, access the router and open the ports manually.
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NAT problems do not always lie within the router hardware, sometimes the firmware may require updating, or the router may not be compatible with the Xbox 360.
I Suggest taking these steps to Try to alleviate your Problem:
1) Power Cycle All the devices Connected to your Network
Follow these steps to power cycle your modem and router: ¤ Disconnect the power supply from the modem, and then disconnect the power supply from the router. ¤ Press the power button to turn off the Xbox console. ¤ Turn off the computer and any other devices that are part of the network. Leave the devices unplugged and turned off for at least three minutes. ¤ Turn the modem and router back on by connecting their power supplies. Make sure that all lights on the modem and router are illuminated according to the manufacturer’s specifications. For more information, see the documentation that was included with the modem and the router. ¤ Turn on the Xbox console, the computer, and any other devices on the network.
2) Test your Xbox Live connection and Check if the NAT is still showing up as Moderate Or Strict.