Question about HP PSC 1510 All-In-One InkJet Printer

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Hp psc 1510 all in one printer installation failure using Vista

Hi, can anyone help with this problem!?

I have recently upgraded to windows vista 32bit and my not very old Hp psc 1510 all in one printer will not install properly.

I have been to Hp's website and downloaded both downloads available and tried them, but no luck. When I try installing the software it gets to step 3 of 4 and it says "now connect usb cable, so i do into the back of the printer and it fails to complete the step. (And i know the cable is fine because every time i switch the printer on it recognises i have a 1510 printer to i nstall!)

I have phoned HP 3 times and got no where with them. Quite frankley there like my arse. excuse my french!

I've been thinking its a security problem from reading similar problems and I've tried disabling McAfee security center and no look there either!

so can anyone help!? please!

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  • Anonymous Jan 21, 2008

    What I need is the upgraded download for my PSC 1510xi All In One. The disk program that came with it will not except it in my new computer with Vista. "Vista will not take it" I was told to go tothe Enternet address bar and inter a HP sight that would do the upgrade for Vista. I somehow lost it and would like to ask you if you would not send me this internet address...so I can try again. If you think this is what to do. My email addressis: babsmbear1@comcast.net. thank you. Carolyn Waite

  • casper16 Jan 26, 2008

    Hi

    Yes exactly same problem. My HP PSC 1510 was installed on my vista laptop and worked fine then it vanished from the printer folder. Twice I downloaded new driver from HP site but install would not complete. Had chat session with HP help who gave uninstall instructions and a new link to a download page. But this page had no download button.... Windows auto update has always been enabled, also HP autoupdate so all should be OK. How ca the driver just vanish? I'm using a Packard Bell Easynote with Vista Home premium 32.

    All help appreciated

    S

  • Anonymous Jan 30, 2008

    i have a HP PSC 1510 All-In-One and i can;t use the software because of the windows vista vers32 bit.please help my how can i get the software at the HP PSC 1510 All-In-One for windows vista 32 bit....ps please help!!!!..... my e-mail is mr_teo_2007@yahoo.com

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Hi,
The only thing I can say try to find a solution with vista, perhaps there might be a problem.
Did your printer ever worked with vista?
When I have a problem, I always reinstall the lot.
Also vista perhaps that need a upgrade too.
My computer was bought with vista and I did have problems installing with the CD-rom, but vista installed it for my and now it works...

I also like to ad, that following the instructions did get me no where...for the all in one HP printer.

I hope this will help some how, I had a chat sesion with a operator and he was quite helpfull and solved my problem online in no time.
Just go to the website and ask/look voor a chatsesion under problems.
good luck

Dick van den Broek

Posted on Jan 06, 2008

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xax! as it seems u have tested a lot of thinks! :)
well, listen first of all if u have the cd of the VISTA instaligation pack u shoulld install it from there,
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e.g. ive instaled it 4 time to my pc cause i got an error in every step!!!


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