An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: Heater model 5500
You are sure you have power at the plug? If so it sounds like the internal circuit breaker tripped or the switch is bad. Either way, throw the heater away, they are not designed to be field repaired, sorry.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I know it seems obvious, but sometimes over the summer people shut off their pilot light, and when relighting forget to move the pilot knob back to the "on" position after the pilot is going - check this first. Next, you can slide the switch on the Skytech 5301 receiver from "remote" to "on" and verify that it lights the burner. If it does, you may need to re-sync the remote to the receiver. If it does not, check to make sure your wires are nice and tight on the TH & TP/TH connections of the valve. If you are still having trouble, Skytech has a toll-free hotline for tech support on the 5301. It is: 1-888-672-8929 8am-5pm EST.
First check that you are getting a spark, if not check lead and ignitor. If getting a spark make sure that there are no leaks, to do a gas leakage test see Patio heater problem solving. Next check the tilt switch if fitted, just short it out by joining up the two leads. If OK look for any debris/insects around the pilot and clean. A worn thermocouple will turn the gas off, these can last anywhere for 2 years up to 6 years but will at some point need replacing.
I have the same heater and when that happens just unplug it for about 15 minutes and plug it back in and it should work fine. It only does this for me when I am using a extension cord or a power strip. It needs a dedicated power supply (wall outlet) with nothing else attached. If you must use a extension cord I have found that the heavy gauge orange power cord is the only one that does not overheat and causes the heater to shut off. The heater comes with a 3 year warranty, the longest warranty I have ever seen with a heater.
First thing make sure:
· Ensure that your circuit breaker or fuse is working properly.
· Be sure the heater is plugged in and that the electrical outlet is working properly.
· Check for any obstruction. If you find any obstruction, turn the heater ?OFF?. Unplug the heater and wait a few minutes for it to cool down. Carefully remove the obstruction. Plug the heater in and turn it on again by referring to the OPERATING INSTRUCTIONS.
If you're NOT still under warranty you should at least open the heater and look for anything strange like a blown fuse. A lot of times you can buy replacement at a local electronic or hardware store and they're easy to replace.