Question about JBL Encounter 2.1 Computer Speakers

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JBL encounter I can't even get my speakers to turn on. They've been working for ages, ive moved rooms, and plugged them in again, tried everything - different socket, different fuse etc, but it wont work. Any suggestions?

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  • Anonymous Nov 23, 2008

    Same thing with me. I just moved from one apartment to another. I plugged them in. Nothing. The power light does not turn on. Any help would be greatly appreciated.

  • Anonymous Feb 02, 2009

    i have the same problem. I opened it up but there were no broken wires or such things. the problem looks like it is the chip that controls the volume. Does any one have a workaround for the touch volume?



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HI! Red14 happy holidays
Well, may be a lot things, from bad cable, welding inside , or bad resistor is burn. but check the cable, and if you can open the panel on inside speakers, try to figure out if the cable is not loose, or bad.

Posted on Nov 28, 2007


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I have JBL encounter speakers and i want use them with my Mac, when i plug nothing comes out (sound)

Wanted to clarify , if the you plug in a headphone are you are able to get the sound from them . If yes than , you might need to check the connection on the speakers. If the headphones are also not working through the audio jack . You would have to check the following

1. Check if there is any external damage to the audio jacks both on the MAC and the JBL connector
2. Check if the sound properties on the MAC are configured correctly
3. Check if the sound card drivers are installed correctly.

Thanks for using fixya

Mar 13, 2012 | JBL Encounter Speakers Computer Speakers

1 Answer

I have jbl encounter speaker, my left speaker is very weak compared to the right channel. I can hardly hear the sound out of the left one.

try swapping the speakers around if the problem still persists either the speaker is faulty
the speakers plug/outlet is usually at the back of the computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good
try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the CPU central processing unit and your sound card dust causes static to build up in a computer causing it to overheat any many other problems
hope this helps you

Sep 01, 2011 | JBL Encounter 2.1 Computer Speakers

2 Answers

I have a set of JBL Creature Speakers that I take good care of. However, one day, I knocked one of the satellite speakers off my coffee table, and subsequently that speaker only plays very faintly,...

Without seeing it it is hard to tell, but it could be that the speaker cone is out of the magnet hole, and is missaligned, in other words the voice coil could be sitting on top of the magnet instead of in the magnet hole... If you DELICATELY push on the speaker cone does it move in and out???
side view cut away of a speaker...

Aug 20, 2011 | JBL CREATURE II Computer Speakers

1 Answer

Have a JBL Encounter 2.1 Multi Media Speaker System need to find a power lead and speaker jack for it im resident in uk and need voltage requirements regards

you shouldnt have to worry about a speaker jack for it. it should work anywhere and a simple usa to uk power adapter will work for you it just changes the plug type and up or downs the voltage (i cant recall if uk is higher or lower then the u.s)

Mar 23, 2011 | JBL Encounter 2.1 Computer Speakers

1 Answer

Hiya i have recently moved my computer from the front room to a bedroom and plug everything in, i thought everything was fine until i tried to play some music so i checked all the connections/leads and...

Hi try looking over it again with the help of this just make sure all connections are pushed in properly as those plugs have a tendency to not plug in all the way

May 04, 2017 | Philips SPA7300 2 Speakers

2 Answers

JBL Creature Speakers have very low volume

use another device like your i pod to make your jbl sounds louder and then plugged it to your pc without turning it off. after plugging try to test it if works.

Apr 02, 2009 | JBL CREATURE II Computer Speakers

1 Answer

I couldnt adjust the volume with the JBL encounter speakers when i plug it in my laptop, but when i plug it in my iPod, i works perfectly... Can anyone help?

If you are using windows then go to
  • control panel
  • open-> sound and audio devices
  • a window will open showing your sound configuration
  • towards the bottom of that window, you would find speaker volume-click it
  • on the next window, click the button saying restore deafults
Now check the sound.
Hope, this helps.

Otherwise tell me.

Mar 29, 2009 | JBL Encounter 2.1 Computer Speakers

2 Answers

Control Pod for Companion 5 volume control non-functional

I had exact same problem today. I moved my speakers from one room to the next. When I plugged everything back, the mute/unmute worked but the volume control no longer worked.

I got it working now!! I powered down my computer and then unplugged the power to the speaker system. Then plugged in the power to the speaker system again. Powered on computer and all is good again!!

Hope this helps/

Mar 13, 2009 | Bose Companion 5 Multimedia Speaker System...

2 Answers

Won't turn on - lights appear for a second then nothing

Probably a poor power connection either where the AC pack goes in to the wall (probably powerbar!) or where the plug from the power pack goes into the unit. Wiggle the various connectors to see which one solves the problem. As a last resort you may have a faulty power pack (try ask a dealer or friend to test your system on their power pack).

Apr 14, 2007 | JBL CREATUREIIWHITE Computer Speakers

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