Question about HP Photosmart 3310 Printer

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HP Photosmart 3310 does not recognize paper in tray

HP photosmart 3310 all in one printer cannot recognize that there is paper loaded in the main tray. Is there a sensor or something that might need to be replaced or repaired?

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  • fedup1 Nov 28, 2007

    I've tried loading 1 page at a time up to 40 pages and the printer still shows out of paper.

  • Anonymous Feb 11, 2008

    The printer won't recognize that paper is loaded. The only thing I can do is move the paper and try again until it finally recognizes it and prints.

  • codocro Apr 23, 2009

    I have the same problem with my HP Photosmart 3310. It fixed itself when I replaced an ink cartridge (coincidence) and worked for about 4 months and now is back to "out of paper".

  • Anonymous Mar 12, 2014

    I have inadvertantly damaged the rear paper roller sensor (a small bakelite module with a sensor arm.) Need to replace it.

  • Anonymous Mar 30, 2014

    how can I fix it.

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  • 474 Answers

This is usually do to a sensor, your correct on that, thers usually a plastic piece that indicates theres paper and its broken or worn.

The other thing is that it may be the little rubber grabber is worn and not grabbing the paper, so the printer thinks thers no paper because nothings going through. These parts can be orderd but are usually costly depending on the printer. If its under warranty, take it back.

Also, check the trey and make sure it isnt a I.D.10.T error and you just set the paper to legal or something. I've made that mistake before.

Posted on Feb 16, 2008

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