Question about Balance CP4401 PC Desktop

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Keep shutting off

When i get it to stay on it will just shut off. then after a little waile it come's back on .what do i need to get for it to stop shutting off?

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Re: keep shutting off - Balance CP4401 PC Desktop PC Desktops


Posted on Dec 31, 2007

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Re: keep shutting off

Make sure that the power cable is seated in the slot properly as well as the wall receptacle.

If you have a spare power cable, try switching it and see if it makes a difference.

If this doesn't help, you'll need to go inside the computer and make sure all the cables from the power supply are seated properly. If the problem still exists, then you'll need a new power supply.

Posted on Nov 27, 2007

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When does it shut itself off? Is this happening time you press the power button and during the boot cycle it shuts off without completing the boot to windows? If it shuts down after you've worked on it for a while it could be that it is running hot. If you let it sit a while to cool off then press the power button, if it completes the boot cycle and allows you to work it is definitely running hot. Normally when they run hot if you immediately try to reboot, it will fail. If you let it cool off it will boot successfully. Computers run hot because of a fan not working, dust clogging the fan vents or the Thermal Paste around the CPU and Heat Sink has become hard or too thin to keep the unit cool. If it's not running hot you might have a power supply or motherboard issue. Try removing the power cord and press and hold the Power Button for 30 seconds to release any Static Buildup. Then plug the power cord back in and try to reboot.

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The reason you can smell burning plastic and why its shutting down after a short time is because its overheating. This can be caused by a build up of dust on the CPU fan, overtime with dust build up computers struggle to keep themselves cool and tend to shut down unexpectedly, chances are this is the problem with your machine, my advice would be to remove the power cord, open the side panel of the computer and clean all the dust away from inside the tower, do this with a soft, clean paintbrush making sure you remove the dust carefully and gently, also make sure the CPU fan and the heat sync behind it is completely free of dust or any other foreign objects.
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The problem more likely seems with the power supply or the front power button. Donnot try switch on the computer again and again it may cause damage to the motherboard. Use the following link to pin point the problem.


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