Question about HP PSC 2355 All-In-One InkJet Printer

1 Answer

Printer skipping lines

I just replaced the black cartridge, the aligning took place after I took the cartridge out and replaced it as per direction. When printing a page it skips lines.

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  • goodgravy Nov 28, 2007

    Sorry, but I received no solution for the skipping lines problem. Goodgravy

  • rubicawn Dec 19, 2007

    Same exact problem. After changing the Black cartridge, it now prints every other line clear. The other lines are faded.

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  • 619 Answers

The printer ink that you are using are genuine?
Try Genuine ink clean the head after check nozzle , print nothing spaces , test printing pictures.

Posted on Jan 07, 2008

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Microsoft Windows 95/98/Me:
(Applies to all printers)

  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.

    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.

  8. Click the appropriate Cartridge Installed option in the printer software.

    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:

      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.

  9. Close the front cover of the printer.

Nov 13, 2009 | Lexmark JetPrinter Z11 InkJet Color...

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How to change lexmark Cartridge


  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.
    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.
  8. Click the appropriate Cartridge Installed option in the printer software.
    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:
      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.
  9. Close the front cover of the printer.

Dec 09, 2008 | Lexmark X1150 All-In-One InkJet Printer

1 Answer

I have replaced both my color and black cartrigages for my x2500 printer, restarted the computer, and it is still giving me an empty cartrigage message


is this a pc or mac?

for windows general make sure you folowed these steps:

  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.
    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.
  8. Click the appropriate Cartridge Installed option in the printer software.
    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:
      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.
  9. Close the front cover of the printer.

Dec 01, 2008 | Lexmark Office Equipment & Supplies

1 Answer

I changed the black ink cartridge as per instructions and the printer printed an alignment paper which i then placed in the printer for alignment but the alignment failed


the page should be absolutely new.and the scanner glass should be absolutely cleaned.and 1 main thing u replaced your black cartridge.but if your colour cartridge is empty it will not accept the allignment complete thing.it will show allignment failed as the particular colour is missing in your allignment sheet which is required to get the allignment complete.

Nov 23, 2008 | HP Office Equipment & Supplies

1 Answer

Epson Printer - Skipping When Printing Black


If you try the print head alignment or head cleaning wizard under the maintenance tab, they may help!

Dec 18, 2007 | Epson Stylus CX3810 All-In-One InkJet...

1 Answer

HP PSC all-in-one printer skipping lines


  1. Press the Setup button.
  2. Use the arrow keys to select Tools and then press the OK button.
  3. Select Clean Print Cartridge and then press OK . The device prints a test page.
  4. Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
  5. Open the Printer Toolbox . There are two ways to do this:
    • Open HP Director , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
    • If the HP Director method does not work, open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click on Printing Preferences . Click the Services tab, then the Service This Device icon.
  6. The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.

If the steps have not solved the problem, clean the electrical contacts on the print cartridge and in the carriage.
  1. Gather the following items to clean the cartridge and print carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    • Sheets of paper or a paper towel to rest the cartridges on during cleaning.
  2. Open the product cover and wait until the print carriage stops moving.
  3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. NOTE: Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
  4. Unplug the product.
  5. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp.
  6. Clean the print-cartridge contacts. Do not touch the nozzles. Figure 1: Cartridge electrical contacts c00832021.gif
  7. Clean the contacts in the print carriage, inside the product. Figure 2: Carriage contacts c00246272.gif
  8. Either let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Reinstall the cartridge, plug the product back in, and close the product cover.
  10. Try to print again. If the issue still appears, continue to the next step.

In the black print cartridge, this problem might be caused by sediments collecting in the nozzle area. Perform the following steps to solve this problem:
  1. Remove the black print cartridge.
  2. If the carriage has a latch, re-latch it and then close the printer. NOTE: If the printer is not closed, it cannot adequately protect the remaining tri-color cartridge.
  3. Place the cartridge on a level surface with the nozzles up (label down). Figure 4: Cartridge with the nozzles up c00260331.gif
  4. Allow the cartridge to sit undisturbed for two hours.
  5. Reinstall the cartridge and print another diagnostic page.
    1. Load letter or A4 unused plain white paper into the input tray.
    2. Press and hold the Cancel button and then press the Start Copy Color button.
    3. Make sure that the test patterns show a complete grid and the thick color lines are complete.
    • More than a few broken lines in a pattern can indicate a problem with the nozzles. You might need to clean the print cartridges.
    • If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black print cartridge in the right slot.
    • If any of the color lines are missing, or if the pattern appears faded, streaked, or shows lines, this might indicate a problem with the tri-color print cartridge in the left slot.
  6. Look for defects on the page. If the diagnostic page shows no defects for the black cartridge, and if the cartridge was new, align the cartridge. To align the cartridge, follow the steps:
    1. Load letter, A4, or legal unused plain white paper into the input tray.
    2. In the HP Solution Center, click Settings , point to Print Settings , and then click Printer Toolbox . NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device . The Printer Toolbox appears.
    3. Click the Device Services tab.
    4. Click Align the Print Cartridges and a print cartridge alignment sheet is printed.
    5. Load the print cartridge alignment sheet with the print side down on the right front corner of the glass.
    6. Press the Start Scan/Reprints button and the HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. For aligning the cartridges from the hardware only, follow the steps:
    7. Load letter or A4 unused plain white paper into the input tray.
    8. Press and hold the Cancel button and then the On/Power button.
    9. While the Check Paper and Check Print Cartridge lights are blinking, press the following buttons one at a time in the following order: Cancel , Number of Copies , Paper Type , Color Start

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1 Answer

Canon i455 not printing properly


(i posted this for someone before)

When you remove the black cartridge there will be electrical contacts inside the printer that lines up with some contacts on your cartridge, make sure these are clean

Also, according to this printers manual, have you tried a printer head align?

"(1) Open the Printer Properties dialog box. See Opening the Printer Properties dialog box directly from the Start menu
(2) Click the Maintenance tab.
(3) Click Print Head Alignment.
Follow the instructions on the screen."

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well, what i did, and it seemed to work, in the short run anyway. i took and threw my hp in the back of a waste management truck,  then i called amazon.com and i ordered a new epson printer,

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