Question about Dell Inkjet 720 Printer
When I install the color cartridge in the holder the printer does not detect it, the drivers are up to date, and it detects the black cartridge. The color cartridge is brand-new and is not clogged.
If you still have the old cartridge try reinstalling it to see if it recognizes it. If it does then the cartridge is defective and return it.
If that does not work, try cleaning the connectors on the ink carriage (the area you install the cartridge) with DISTILLED water. Make sure it is distilled. Then try reinstalling the cartridge.
Hope this helps!
Posted on Nov 27, 2007
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