Question about Dell Inkjet 720 Printer

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Doesn't detect color cartridge

When I install the color cartridge in the holder the printer does not detect it, the drivers are up to date, and it detects the black cartridge. The color cartridge is brand-new and is not clogged.

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Re: Doesn't detect color cartridge

If you still have the old cartridge try reinstalling it to see if it recognizes it. If it does then the cartridge is defective and return it.
If that does not work, try cleaning the connectors on the ink carriage (the area you install the cartridge) with DISTILLED water. Make sure it is distilled. Then try reinstalling the cartridge.

Hope this helps!

Posted on Nov 27, 2007

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I have hplaserjet pc1515n color printer but when iam giving it print it give black and white not in color.

I have a similar HP Color Printer on my desk. I think that your printer is set to PRINT IN GRAY SCALE
- Go to Control Panel
- Open 'Printer & Faxes'
- Right Click the Printer and choose 'Printing Preferences
- Go to Color and un-check 'Print in Gray scale as shown below: -


Hope it helps! Good Luck! Thanks for using Fixya!

Jun 30, 2011 | HP LaserJet CP1515n Printer

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I am refilling the black ink of my canon printer using continuous ink container but the black color doesn't flow into the end of the hose and it didn't print at all, please help

  • Check the printer's power/alarm light. If it is flashing orange, count the number of flashes. Look up the flash code in your printer's user manual to diagnose the problem.
  • 2 Remove and reinstall the ink cartridges if the power/alarm light flashes 5, 7 or 15 times consecutively. This indicates that the issue is a cartridge error, an incorrectly installed cartridge, or an unrecognized cartridge. These errors can be fixed by reinstalling the ink cartridges. Make sure that you are using the correct ink cartridges for your Canon printer.

  • Turn on the printer and open the front cover. The ink cartridge holder should move to the replacement position.
  • 4 Verify that the colored ink cartridge is inserted in the slot on the right and the black ink cartridge is inserted in the slot on the left. Swap the cartridges and reinstall them in the correct slots if necessary.
  • 5 Check to see that both ink cartridges are level with one other and parallel to the top of the ink cartridge holder. If either cartridge is wedged at an angle, gently apply pressure to the cartridge until it clicks into the correct position.
  • 6 Close the front cover of your Canon printer and wait while the printer initializes the newly installed cartridges. This can take a minute or two.
  • Jun 12, 2011 | Printers & Copiers

    1 Answer

    My printer epson dx 4400 dont recognise black...

    Remove the cartridge and check the contacts after taking it out. Now reset the cartridge back to the holder and remove printer. Now un-install the printer drivers from the PC, then reinstall and connect printer to be detected and installed. If the cartridge is not seen now there are errors in the mother board or the ink cartridge holders.

    Feb 07, 2011 | Epson Stylus DX4200 All-In-One InkJet...

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    How to install Canon MP 160 ink cartridges??

    Turn on the printer and open the scanning unit. The cartridge holder unit will move to the left.There is marking on the printer housing B and C. B is black and C is color. B is the left side holder and C is the right side holder.The cartridges are inserted on a slight tilt. Angle the cartridge with the cartridge resting on its buttom, Push the cartridge in until it touch the front of the holder, then up until it click in place.You have to tilt the cartridge in order for it to snap in.

    Oct 24, 2010 | Canon PIXMA MP160 All-In-One InkJet...

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    Installed new cartriges and now it says they are missing or not detected


    There can be several reasons to get this error on the printer screen. They are

    1. One or more Cartridge install by date has expired or the printer has detected that either one of the cartridge expiry date has passed by ( current date ).
    2. This can also be result of defective cartridge
    ( though cartridge is new ) or in few occasions the printer hardware failure too.

    These are the steps you can try to fix this issue :

    1. Open the front access door where you find all the cartridges installed
    2. Remove all the cartridges and clean the electrical contacts/golden contacts you find on the cartridge and also inside the printer cartridge slot
    3. Check for Date on the cartridge, If any cartridge has date less than current date, you can try replacing the cartridge.
    4. After cleaning the cartridge contacts, install the cartridges back into the printer and close the door and wait for the printer to go through initialization process.

    Please let us know the printer model if the above steps did not resolve the issue.

    Sep 07, 2010 | Printers & Copiers

    1 Answer

    Photosmart C5280. Instructions on photo cartridge 348 say remove both black and colour cartridges, then install photo cartridge in right hand cartridge holder. Printer screen then tells me to install...

    Your printer uses the following cartridges:

    HP 74 - Black ink
    HP 75 - Cyan, Magenta, and Yellow ink
    HP 99 - Photo Black, Light Cyan, and Light Magenta

    You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.

    Oct 10, 2009 | HP Photosmart C5280 InkJet Printer

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    The printer doesn't recognize the new original HP color cartridge

    There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.

    Jan 08, 2009 | HP OfficeJet 7310 All-In-One InkJet...

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    Lexmark X5150

    no - you have to have both cartridges in the holders, even if you use an empty color cartridge. the printer has to detect both. it will guide you through the rest of the steps.

    Sep 15, 2008 | Lexmark X5150 All-In-One InkJet Printer

    1 Answer

    Cartridge holder for BJC-4400

    I have the cartridge holder you are looking for and wiould be glad to trade you for the black only cartridge holder.

    Jul 18, 2008 | Canon BJC 4400 InkJet Printer

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