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Headphone jack Is there a way to fix a loose head phone jack on your own? When I the connection earphone piece moves I lose sound and have to push the jack back to one side to get back full sound. I don't have a warranty as I bought it from creative refurbished and they only have a 30 day warranty for that and its way past expired. They are charging 90 dollars to fix it if I send it to them. I might as well buy a whole new MP3 player for 50 bucks more. Are there any other authorized repair dealers I can search for? Where can I look? I live near the washington DC area and live in zip 22201. If nothing in the area, i'd send it out for repair if I can find someone to fix for less. Furthermore after doing some searches, it seems this is a common problem with the zen micro but also amongst many mp3 and other audio players so should be simple to fix, not worth 90 dollars. Please help. ARRRGGGHHH me too!! my sony NWA1000 earphone jack has gone too, and sony want me to pay more than what i paid for the item just to look at it!!! i cant even copy the thousands of songs i have on it on to my computer (sony protected) and i deleted most of the origionals off my P.C to free up the space any suggestions ?! all i want is my music back :o( sad betty

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Re: Headphone jack - MP3 & Digital Media Players

Hi is the solution

Posted on Dec 03, 2008

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The earphone jack seems to be loose, sometimes cutting out one side, sometimes both. I tried several sets and it points to the jack being loose, not the earphones. Is there a way I can open the case to...

The two rubber dimples on the other end of the back side of the unit can be removed to expose a pair of screws.
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Once onside you can see 2 more screws on the top (head phone jack) end that will allow the board to come up.

But at that point you better be good with SMT. The headphone jack is fed by feed throughs to pads that are likely ripped off.

Have Fun :-)

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I agree with Solution 5. The copper pins in the jack that make the connection to your headphone plug are bent in such a way that they are springy and will make a good tight connection to the plug. When those copper connections get worn, they are not so springy and they bend inward causing you to lose audio on one side of your headphones unless you wiggle the plug and find that sweet spot that makes a connection. Then you have to hold the wire to keep pressure on it... it gets annoying.

You can open the case and there are slots in the headphone jack that you can get a hook scribe (like the dentists use) or safety pin to bent those copper connections back out. Don't bend them too far or they will break. You can also pick get a new part for $25 or a used part much cheaper. Once you iPod is open, it's a matter of a couple screws and a ribbon cable to replace the jack. Problem solved!

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It's probably a problem with either the headphone jack itself, or the jack's connection to the main board. You cannot fix this without opening the case up. The best thing to do would be to take it to a repair shop where they can either replace or re-solder the connection of the headphone jack. I have a similar problem with my old one, where if you push the headphone end to one side, the sound comes in on both, but if you let go, it only goes to one. On mine, it's because a connection or two are loose between the jack itself and the board.

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For my mp3 player I just took a simple peice of aluminum foil and wrapped it around my headphone piece. I shoved it in the mp3 player slot and it worked perfectly.

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