Question about GE 27996 Twin Cordless Phone

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Ge 27996 I am looking for a manual or instructions on how to make sure that my fax machine is picking up my faxes and not the new phone

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6 Suggested Answers

  • 112 Answers


I believe this is the user's manual for your GE 6.0 phone system.

In English.

Hope this helps...

Posted on Jan 21, 2008

  • 99 Answers

SOURCE: setting the number of rings

try this page...

Posted on Jun 02, 2008

  • 1 Answer

SOURCE: Need Instruction manual for GE cordless phone model# 28021ee1A

need manual for cordles phone model no. 27928GE2-A

Posted on May 14, 2009

  • 729 Answers

SOURCE: How do you set the number of times the phone rings

Hi kcee
I think I did find the manual here : (Rev. 1 E&S).pdf
and here :

you can find more types here :

You can find General Electric home page here:

I suggest you contact GE on the link to get the manual and understanding your answer machine with a reply :

FOR Thomson Consumer Electronics :
you get there homepage here :

I did try to find the manual for your specific phone, but could only find these answer machines here (previous and next model number) :

source :

on the second manual here on page 9 you find the settings to answer. I think they have used the same shortcuts for these models. They write ;

### This feature is used to set the unit to answer a call after
a specific number of rings.
The unit announces the rings to answer. To change,
press NEXT or PREVIOUS. To set and go on to the next
item, press SET.
1. Press and release NEXT or PREVIOUS until the unit
announces and displays the correct number of rings
for the answerer to pick up.
2. Once the rings to answer is set, press SET. The unit
announces the rings to answer, then enters the
incoming message length menu.
The toll saver is the final setting in the Rings to Answer..........####

For the GE model you find these features on page 17

One last thing, you can contact Thomson Consumer Electronics for more specific answer or get the manual here :
they have also a phone :
"For customer service assistance, dial 1.800.448.0329. Our hours of operation are Monday thru Friday, 8am to 8pm Eastern, Saturday and Sunday 10am to 7pm Eastern."

Hope that helps
IF NOT then try to return here
Have a nice time over there
Please rate my answer

Posted on Jan 03, 2010

  • 324 Answers

SOURCE: I have a fax machine connected to the same line as

you need to reconfigure the ring time before the fax tone comes up, check your manual the procedures are there

Posted on Mar 13, 2010

  • 7191 Answers

SOURCE: Need instructions to (finally) use the answering


You can download the complete instruction manual in PDF format by clicking this link:

You'll require Adobe PDF Reader installed on your computer to view the manual. If it is not already installed on your computer, download it free from:

Thanks for using FixYa.

Posted on Jul 08, 2010

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1 Answer

Hooking up fax to KX TG7871 Panasonic Phone

There is excellent support here on basic fax setups. You have what is known as "Distinctive Ringing Service". There are pros and cons to the various setups. I assume you recognize the rings and answer only when the ring for the landline talk comes on. The fax will pick up the faxes, and the answering machine will pick up the voice.

Need model number of your fax - google that!

Service manual for your phone.
This link shows various configurations of setting up your phone/fax/answering machine or using an answering service.
Distinctive Ringing Service setup While it is not available everywhere, a distinctive ringing service can be purchased from most telephone companies. With this service, more than one phone number is assigned to the same phone line. Each phone number will ring differently. The main number will ring with a normal single ring and the additional number will ring with a distinctive ring pattern assigned by the phone company.
When a distinctive ringing service is used, set the Rings to Answer to 2 and then follow the steps below to set the distinctive ringing pattern:
  1. Press Setup , press 4 , and then press 1 to enter the Answer Ring Pattern setup of the Advanced Fax settings.
  2. Use the Right Arrow to scroll through the available settings. When the ring pattern assigned by the phone company displays (double or triple rings), press OK .

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1 Answer

Have answering machine and fax on same line. How do I receive calls or faxes?

Your fax machine *may* have specific instructions (if not too old) for this very common type of installation (many do). Consult your fax manual to learn how to set this up. Your AT&T TL86109 phone has no options for adding a fax machine.

If your fax machine lacks the built-in ability to forward non-fax calls to your telephone or TAD, you will need to either purchase a fax machine that can do this, purchase and install a "fax switch" or, manage your fax calls manually - by only enabling the fax machine to answer calls when a fax is expected.

If yout still have problems, please post the name / model of your FAX machine. I hope this helps & good luck!

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The registration instructions are in the fifth column of the first page of the manual at

Feb 28, 2011 | GE 27996 Twin Cordless Phone

1 Answer

I have a discontinued phone and have lost the instruction book and need to figure out why the fax machine is not letting the answering machine pick up.

you have both the fax machine and the answering machine on the same phone line.
The fax machine and the answering machine are set to answer in a certain number of rings.
In your case the fax machine is set to answer the line in less rings than the answering machine. You have to increase the number of rings of your fax so that the answering machine will work.

Aug 06, 2008 | Phones

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DXA18580 series

Increase the # of rings before the fax picks up so that it's greater than the # of rings before the answering machine picks up. When you're expecting a fax, turn off the answering machine.


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Phone not working

You may need to re-register the phones. Below is a link to the owners manual in case you don't have one. Good luck.

Jun 13, 2007 | GE 27996 Twin Cordless Phone

2 Answers

Answering service

I have 27996 phones too. I lost my manual. Here is the website to get the manual. At the bottom type in 27996 and it will bring up a pdf file that you can download to your computer. Here are the directions for your problem. Display Language 1. Press the FLASH/program button until 1ENG 2FRA 3ESP shows in the display. 2. Use the CID/VOL (left or right arrow) button or the handset number pad to select 1 (English), 2 (French), or 3 (Spanish). The default setting is ?1ENG?. 3. Press the FLASH/program button to confirm and to advance to the next menu feature.

Mar 29, 2007 | GE 27996 Twin Cordless Phone

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