I have the same problem. 4 of the screws underneath are star-shaped and you will need the appropriate screwdriver for it. I purchased a "set" with heaps to choose from. The other 6 or so are normal. Don't forget to remove the rubber feet and get to the screws under there, too.
Hope that helps! I've had mine apart 3 times trying to fix this problem. Hint: It's probably not the power cord - I tried that already. If you figure it out, let me know, because I'd love to fix mine!
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