Hi, I had the exact same problem. If you take out three phillips head screws at the bottom of the front bottom panel. Pull the panel down and off. Behind on the right is a white plastic circle. If you turn it counter clockwise it will unscrew and you can pull out and remove all sorts of debris from it. Be careful if the washer is full you get wet as it will drain through the opening. Since then I/ve had no problem and I found about a dollars worth of change in the filter for my trouble.
There is something in the pump keeping the water from being able to be pumped out. Clear the pump of any restrictions and that should take care of it. Hope this helps.
I AM HAVING THE SAME PROBLEM CAN ANYONE HELP
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