Question about Back to Basics CC500 12-Cup Coffee Maker
I finally found the phone number for Back to Basics, and they said they re-designed it and sent me a new carafe free of charge. It lasted for a couple months and it's doing the same thing. You can continue to use it. My husband says the metal expands and contracts, so if after it brews you pour it into a coffee container before the heater turns off, you can still use it. It only leaks after the coffee cools and the metal contracts. Hope this helps. Here's the phone number. We all need to call and I'll call again as well. 866-290-1851 The model number is: CA0307
Posted on Sep 20, 2008
Mine leaks and if you flip it over there's a tiny crack on the bottom, hairline. Does anyone know if you can replace just the pot?
Posted on Sep 19, 2008
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