Question about LG 42PX5D 42 in. Plasma HDTV

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Closed captions will not disappear

Yesterday we had our cable guys put in a new HD cable box and now we cannot get rid of the closed captions. We called the company and they said it was a tv problem. We searched the menu on the tv and all of the caption options on the menu screen are unable to be changed. They are not highlighted and we cannot get to them.

On the Option Menu Features, the three options that are "de-highlighted" and disabled are Caption, Caption/Text, Caption Option.

How else can we get rid of these captions? Thank you!!

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  • ram713 Jan 06, 2009

    I have the 60" (60PG30) LG and have the same problem.

  • bdub0202 Feb 10, 2009

    my lg sudenly displayed captions and in the menu it says there off!! please help!!!!

  • Anonymous Mar 18, 2014

    when first setting up the only memu option which works is select osd language, I am unable to scroll to any of the other options / steps

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Some TV will not display close caption in HD mode. This is why its Grey out in HD mode. If you switch to regular input, i can bet you your close caption will not be Grey out. The problem you are having is your cable box has close caption enable. You must go into the cable box menu and turn caption off. In some box you may have to call your cable provide for assistant.

Best regards
Circuitcity

Posted on Dec 09, 2007

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