My phone stopped ringing or making any sounds. It shows that there is a call comin through but the ringer is silent and I cannot hear the caller either. Any help?

Hi if u have silent mode turned on u won't hear a sample ring tone check where u adjust volumes there should b a silent mode on or off..Cheers..

See if this helps

Adjusting the Ringer, Earpiece and Speaker Volume

Adjusting the Ringer Volume

You can choose from four ringer volume settings (off, low, medium, and high)

separately on each handset or the base.

With the phone in standby, press or on the handset or VOLUME or

VOLUME on the base. The handset or base sounds the ringer at that level.

Use on the handset or VOLUME on the base to make the ringer volume

louder. Use on the handset or VOLUME on the base to make it softer or

turn it completely off.

When you hear the ringer volume level you want to use, stop pressing keys.

The handset or base will use the new ringer volume starting with the next incoming call.

Note: If you set the ringer volume to Off, the handset or base won't ring. Other handsets or base will ring according
to their individual settings.

My be software bug

I went into the menu and turned off the personal ringer. And that worked for me. When you set up a caller into the phone book it ask you for a personal ring tone. If none is selected none will ring.

Hi
Make sure your ringer is not in vibrate mode. Try These this thing first
Press Menu > Settings/Tools > Settings > Sounds > Ringer Type > Voice Calls.
Select Caller IDor No Caller ID. (A list of ring type categories will be displayed.)
Select a category, and then use your navigation key to scroll through the available ringers. A sample ringer will sound as you highlight each option.
Press OK to assign a ringer. Make sure your speaker works. Turn On your speaker phone while talking to someone and see whether you can hear or not. Make sure the increase the volume using keys on side of your phone.
If none of these works the ******** motor needs to be cheked for loose connections inside the phone.
Thanks for using Fixya

If the ringout volume is very low, then try not to select a soft, silent or low ringing tone. Try to choose a ringing tone that is loud so that you can hear your phone ringout.
Hope that was helpful?

a. Make sure your ringer is not in vibrate mode.
1. Press Menu > Settings/Tools > Settings > Sounds > Ringer Type > Voice Calls. 2. Select Caller IDor No Caller ID. (A list of ring type categories will be displayed.) 3. Select a category, and then use your navigation key to scroll through the available ringers. A sample ringer will sound as you highlight each option. 4. Press OK to assign a ringer.
b. Make sure your speaker works. Turn On your speaker phone while talking to someone and see whether you can hear or not.
c.Make sure the increase the volume using keys on side of your phone.

Make sure that the incoming call alert (under profile settings) is "NOT OFF"...
Make sure the profile is not in silent mode...
If everything is ok, then probably it may be the ringer might have gone bad... You can take it back to any Nokia care and ask them to check the status of ringer...

From the manual:

1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the RINGER VOLUME sub-menu.
2. Press mute/menu OK button to enter the menu. SET RINGER LEVEL 5 shows in the display.
3. Use the CALLER ID-VOLUME ( 6 or 5) button to scroll to your selection. LEVEL 5 is the default setting.
4. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the new volume setting shows in the display.

maybe check on the ringer type for restricted numbers- you can change ringers by all calls, restricted calls, and caller id numbers. your incoming restricted numbers is probably set at none or silent