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Here are the SoleusAir error codes...
e2 Room temperature outside of working range of unit (too cold).
e3 Faulty coils - Repairs needed.
e4 Internal frost in the unit - Defrost.
e5 General failure - repair needed.
e7 Reservoir full - Empty the reservoir.
If the unit is freezing up (frosting) you may want to check (clean / replace) the filters.
There will be more to it than just E4..........it will say E4-01, E4-10,11, OR 12.
If its e4-01...that means the machine is not warming up and may have a problem with the Fuser unit.
If its E4-10,11 or 12 it relates to a problem with a Fan motor.
Thats the best I can do given the information you have provided.
check the sub code , it would read E4-? , such as E4-10 is fuser fan, E4-01 is low fuser temp, sometimes hold the print key after in code and sub code may appear. Then you can go to next step of repair.
This error message is because the water tank is full. Just empty it out
and put it back in and the AC will start to work again. If that doesn't
work then I don't know what the problem is, but I just had the E4 error
and did that and the problem was solved.
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