Question about Sony Cyber-Shot DSC-P73 Digital Camera

4 Answers

Not powering on

I tried to turn the camera on but noticed the power light did not come on. I thought it was a battery problem so I recharged the batteries and tried them and it still did not come on. I then tried some new batteries but have not been able to get any power at all in the camera, I bought it in April 2005.

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  • Anonymous Dec 20, 2007

    same problem. green light comes on just for a sec,then turns off.

  • jsheridan Dec 27, 2007

    I can get set-up to appear n the window but every other setting does nothing or closes right down. Changed batteries and get one indicator showing battery full.

  • Anonymous Jan 11, 2008

    I have same problem, but with P93. Tried reset, changing batteries, all to no avail. No sign of problem till it just one day wouldn't come on....!

  • lottapaws Jan 13, 2008

    I have the same problem with my Cyber-shot P73. I turn it on, the light comes on and it may or may not power up, then immediately goes dead. It happened while the lens was extended and, therefore, it has not been able to retract. Freshly charged batteries, new batteries, different settings, nothing works. I've tried removing the memory stick, using a fresh memory stick, and, of course, the reset button. The camera has not been exposed to any moisture or harsh sunlight, nor has it been dropped or even jostled. It hasn't been through any metal detectors or screeners nor has it been on an airplane.

    I had a Sony video camera back in the late '90's that was rated at the top by Consumer Reports. It worked for a while and then started causing problems. We took it to the Sony authorized repair on four different occasions. They would "fix" it and it would work for about five to fifteen minutes of filming and then stop. Finally, we were told that they had no idea what was causing the problems and that it must have been a "lemon" but it wasn't replaced. I hope we haven't been bitten twice! I had always liked Sony products, but am beginning to believe Sony's days of glory may be over if this is any indication!

  • Thieni1 Feb 12, 2008

    Hi people, got the same problem, camera fires up
    on pic review setting but goes dead once switched into picture mode - even with
    new full batteries. I live in the topics and noticed the problem first after a
    particularly humid week. Putting one and one together I gave the camera (less
    batteries and memory card) a good work over by using a hairdryer. This
    treatment made the camera work again for some time, but a year later now the
    camera is surely stuffed. What I think is happening is that these cameras (for
    more than $400 at the time) do not like humidity and by now there is probably
    some serous corrosion going on. My advise, get a new camera. New once with even
    better specs are cheap as chips now.

  • Anonymous Feb 15, 2008

    Same problem, lens extends when power comes on, then power turns off immediately. Camera works in picture review mode. Reset of camera didn't fix the problem.

  • Amitc17 Apr 12, 2008

    Have same problem, already tried
    - another memory stick
    - Cleaned up memory

  • tstap Jun 02, 2008

    I think I am experiencing the same problem. Camera is 4 years old now. It will go on temporarily and indeed shut down immediately once the lens is out. Also, when first setting the dial to "Setup" or "Review" mode before turning on the camera will stay on and I can use it. That is, until I turn the dial to another mode because then the lens will come out after which it shuts down.

    Behavior seems to be consistent: It shuts down after the lens comes out.

    The problem started to develop some months ago. I bought new rechargable batteries and problems were solved for a while. Then it started popping up now and then so I tested the batteries, no problem, cleaned the contacts, change memory cards, applied a reset. This would sometimes temporarily solve the issue. But always it would come back and for longer durations of time.

    I have brought it to the shop, they estimate a repair cost between EUR 30-80 (even more in dollars). So I have bought a new camera. Now that I have a "backout" I can try the physical solutions offered here.

    I will report back with the results.

  • Satish Kumar Jun 25, 2008

    I have a Sony Cybershot P73 digital camera that is 3 years old. I am having the same issues as the symptoms referred by others -- intermittently it does not power on or it extends the lens and shuts down. I am very frustrated with this - as I have tried all remedies mentioned by others.

    I chatted with a sony representative who quoted a price of $91 + shipping and handling. I think I am going to forget about it and get a new one.

    I also had a problem with Sony Handycam, but as mentioned in fixya, they did a free repair for me --- including shipping and handling paid by Sony. I dont think Sony is giving this problem the due importance. There should be a recall on this product or at least a free repair if so many of us are having the same issue

  • tstap Jul 07, 2008

    As I promised to get back on this:

    Tried with a hair-dryer, did not help, took the item apart and used hairdryer again, did not help. I read some solutions suggesting there could be a problem in the gearbox driving the lens but was discouraged by the complexity of the process to get there. |I mean, everything is so small and packed so close together, I do not know how to dismantle it any further. Let alone re-assemble it. I did however find out the problem is in the amount of current the apparatus gets. I replaced my 2100 mAh batteries with 2700mAh and they performed fine, even after some days. Now, 2 weeks later voltage of those seems to have dropped that low that the problem is re-appearing. After a reload, this should be fixed but I am afraid that in lets say a year I will have to move to 3500 mAh batteries. That is, if these exists and are not too expensive. The 2700 ones already cost me quite something.

    I do agree with the previous poster that Sony should take action. Will see my salesperson on this but as we are all in different countries it might be difficult to get something moving.



  • zumbi_design Sep 15, 2008

    Press the on button and on light comes on for 1 second, then light goes off and nothing happens.
    Was a great camera up to now.

  • yoyoyo928 Nov 16, 2008

    Everytime i turn it on, its like the lens is stuck and it wont open!

  • patis1km Nov 30, 2008

    Oh my god! I thought for sure my camera was irrepairable; my camera fell out of my bag at work the other day and had the same problems you mentioned. I found this thread to see if you had any suggestions. I took out the batteries and card, blew into it, and now it works! Bless you and thanks!

  • bobutt42 Dec 02, 2008

    I've have my Sony Cyber-Shot for 5 years now and it's been acting the same way. I have to change the batteries all the time! It's like the camera is immediately sucking the energy out of the batteries! My mom has the same camera with a lower pixel rate, and the same thing is happening with hers. Both of us have bought new rechargeable batteries, new batteries made just for electronic devices, and the same thing happens to both our cameras! It won't turn on or will only be powered enough for 5-10 photos.

  • Anonymous May 09, 2009

    Hi guys,
    I tried blowing into my battery compartment, but now it is just all sticky and messy, now how do i clean THAT out?



4 Answers

I had the same problem.what i did i open the battery cover ,remove the battery and memory stick.Then i took a hair dryer and dblow air about .5 hr in three four the bigining the light come on for while when put the new battery and after keep blowing hot air ,i found it start working nicely.U can try it
by jas

Posted on Apr 13, 2008

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Oh my god! I thought for sure my camera was irrepairable;
I found this thread to see if you had any suggestions. I took out the batteries and card, blew into it, and now it works! Bless you and thanks!
I want to know what is the scientific principal behind this ?

Posted on Mar 27, 2011


Same problem 3 year old camera powers off once lens open up!!!!

No FIX!!

Posted on Oct 04, 2008

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  • 38 Answers

You should call the company because its probably malfunctioned

Posted on Dec 22, 2007

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