Question about Philips DVP642 DVD Player

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Philips 642/37 I just purchased the Philips 642/37 player, it does not play a single disc, not a one, i have had it for 2 weeks, first time using it.  Is it me, or is it garbage?

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It's not you. if it is not playing any disc and your on correct video input for tv call philips at 1-888-744-5477 and they will help with exchange process as these are exchange warranty models. if your still within grace period for retailer i would recommend taking back to retailer if possible as it would be quicker

Posted on Aug 20, 2008


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Posted on Jan 02, 2017


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It is probable that the battery will need to be changed, this the first step to find out if additional work is required.

May 17, 2012 | Bose Wave music system with multi-CD...

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I have a Philips dual VCR DVD player and it will not play a DVD. I hear a clicking sound instead.

I too have same problem,put cleaning disc in made no difference.Have to admit after 6years of use(alot)has to wear out some time.I have asked $ and availability of parts,as am in New Zealand.Considered fixing if possible and not to costly.Brought single dvd player as VCR hardly used anyway.Have asked for answer to go on community board how long that will take who knows.Am going to speak to closest philips contact when I get round to it.

Apr 27, 2011 | Philips DVP620VR DVD Player/VCR

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I have a Philips HTS 3371 DVD home theatre and can not play many DVD's as it give wrong region error. Can you please provide the unlock code and how/where to enter it to get it fixed?

Hi -

Please follow the instructions below for unlocking your Philips HTS 3371

Please note: Unlocking a DVD player may invalidate the warranty. Unlock sequences may not work with some firmware updates and some DVD players have been damaged through failed attempts to unlock them. Unlocking your DVD player is done at your own risk.

1. Switch the DVD player ON
2. OPEN the disc tray
3. Key 9 9 9 9 0 using the Philips remote control supplied with the player
4. Press PLAY. The disc tray will close.
5. Switch the player OFF then switch ON again.
6. To test, play a disc from a region which was previously locked.

If it does not work the first time, switch the player off and back on, then try again.

This is a verified unlock method, but I was unable to confirm whether it works for players sold locked to Region 1 (North America). If you have a Region 1 player and the method above does not work, you will not be able to unlock your player.


Mar 26, 2011 | Philips HTS3371D Theater System

2 Answers

My cd recorder wont read blank cds help me please

Do as it asks, insert blank CD-Audio or CD-Music media.

Discs for recording
For recording, make sure to use special audio discs only.
These discs are marked with “Digital Audio” and the logos shown below.
There are two different types of audio discs for the use on this CD recorder:
– CD-Audio Recordable (CDR) discs
These discs can be recorded on once and
play in all standard CD players and CD
recorders, when they are finalized.
– CD-Audio ReWritable (CDRW) discs
These discs can be recorded on, erased and
re-recorded many times and play in CDRW
compatible CD players and CD recorders,
when they are finalized.
– All Philips CD players and CD recorders
with the sticker shown here are CDRW
To ensure proper working of the set we recommend the use of Philips audio CDR and audio CDRW discs only.
Note: Do not use a computer CDR or CDRW as recording will not work!

Go here and download the manual. You'll need it.

Mar 04, 2010 | Philips CDR602 CD Recorder

1 Answer

Can I play a dvd region 2 dvd on a Philips 5 disc changer 783c dvd player? its a uk release of a german film. The DVD player gives system menu selections stating many nationalities

just because it may have many languages does not mean it is multi-region.

what you need to do is search for "region free hack" and the model of your player.

If there is one for your player the process takes less than 30 seconds to do (did on my single play philips which is region free whoo hoo)

beware though you may have to spend some time finding the free codes and there are a lot of sites out there that want to charge for this info (dont pay just persevere)

The method is usually power on the dvd press eject whilst holding down a key combnation until a menu comes up then selecting 0 ZERO as the region or somthing similar there are variations even from the same manufacturer.

I disagree with the whole region scam and do not class hacking a dvd player as any form of piracy. its simply allowing me the freedom to choose what i watch from whatever country i want.

Aug 11, 2009 | Philips Televison & Video

1 Answer

Does not recognise discs

If this disc that you are trying to use is a DVD+/-RW and it has been used a few times for DVD-Video or DivX then you can try to do a FULL ERASE using the excellent ImageBurn by lightining now at v2.5.0.0 it takes about 20 mins to erase a full single sided DVD

Hope this helps.

Jan 03, 2009 | Philips DVDR3380/05 DVD Recorder

1 Answer

DVD recorded discs (from VHS) do not play on other dvd players

I called the manufacturer. They admitted to improper instructions. They provided me a fix to their copying protocol and it worked. Also, they game me instructions on how to fix already copied tapes. It works well and I would have to say I was impressed with their customer/technical service.

Dec 26, 2008 | Philips Magnavox DVD/VCR Dual Player

1 Answer

When trying to play DVDs the words unknown disc title appears. Even after several attempts with various DVDs we havent had any success.

have u tried cleaning the hea of ur dvd player?after using a dvd player or cd player for long times of continous play say 6 months or if u play too many scratched discs and u dont clean the head of the player it starts skipping the disc or many a times dosnt recognise the disc so it'll give u errors like "Unknown Disc", "Disk Error" etc so i would really recommend u to clean its head using a dvd head cleaner cd.. its easily available in the video stores or malls.. u can purchase any dvd head cleaner cuz there are number of manufatcures for this. im sure this would solve ur issue.

Oct 06, 2008 | Philips Televison & Video

1 Answer

Magnavox DVD Video Player DVD609AT


The manual is available at Philips website, the number for more info in manual is out-of-date; the new number is 1-800-605-8610

This unit has a problem when playing dual-layer discs of some kinds - read the warnings on the Magnavox website - playing the wrong kind of disc will cause an error that will require svc/repalcement to fix

Playable Discs
This DVD Player will play Digital Video Discs (DVDs) and Audio CDs. In order to play a
DVD or Audio CD on this DVD Player, make sure the Disc meets the requirements for
Region Codes and Color Systems as described on this page. Also, the Discs should have
the following logos and should meet these standards.
• Compact Disc-Interactive
• Compact Disc-Recordable
• Digital Video Disc-Video
Recordable (DVD-VR)
• Super Audio CD (SACD)
• Photo CD
• Video CD
• Video Single Disc (VSD)
12 cm
12 cm
Approx. 4 hours
Approx. 8 hours
Approx. 80 minutes
Approx. 160 minutes
20 minutes
8 cm
8 cm
Disc Type Contents Playback Time
Disc Size
74 minutes
DVDs are
divided into Titles,
which are divided
into Chapters.
Titles and Chapters
are numbered.
Audio CDs are divided
into numbered Tracks, i.e.,
a track may be one song.

Unacceptable Discs
If you insert an unacceptable type of disc, “Please insert a playable disc” will appear on
the TV screen. Also, “- - - - - “ will appear on the DVD Player display panel. Insert a
DVD or Audio CD. The following Discs will not play on this DVD Player.

• Compact Disc-Interactive
• Compact Disc-Recordable
• Digital Video Disc-Video
Recordable (DVD-VR)
• Super Audio CD (SACD)
• Photo CD
• Video CD
• Video Single Disc (VSD)

May 28, 2008 | Philips Magnavox DVD/VCR Dual Player

1 Answer

Sansui VRDVD4000 format

I do not believe this player plays AVI videos, not to mention whatever codec you are trying to use.

Download VSO ConvertXtoDVD and convert your AVI files to DVD and then burn them to DVD-R (NOT DVD+R), the 4.7GB discs (single-layer).

This process takes a very long time, depending on the size of the movies you are converting, some 1-2 hours, some 8-24 hours.

I suggest buying a Philips DVD Player that plays DivX and XviD AVI files, they seem to be the best. You can just burn the AVI to any disc and it will play. [Most popular seems to be Philips DVP 642]


Jan 08, 2007 | Sansui VRDVD4000 DVD Player/VCR

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