Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Jenn-Air Refrigerator My fridge keeps losing chill power,when I open the box,it is warm inside. The freezer defrosts. Does it need Freon,and what is the usual cost? Alane

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  • doll baby Dec 14, 2007

    No just would like a manuel to check it out

  • Anonymous Mar 30, 2008

    the motor runs but the refrigerator side is warm and the freezer side is warm

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My refrigerator keep warm and freeze work fine, but when i take the back panel off in the freeze the pipes are with a lot of ice on them. Once i defrost the pipes behind the panel it will work for two or three weeks and then its back to the same process. Help me please.

Posted on Dec 31, 2007

  • doll baby Dec 31, 2007

    I forgot it is a Whirlpool Gold that is a side by side refrigerator with no model number or serial number inside or outside can i still be help.

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Might be icy. First, fully defrost by either removing the rear panel and using a hair dryer (dangerous) or leave it off and open for two days. Check door gaskets and clean or repair. Clean condenser coils under the unit. Now, take off the back lower panel and find the compressor. Largest pipe is what we're interested in. Start unit. It will frost the pipe. After 5 minutes, frost should be replaced by ice, dry or wet...not frost. If still frosty, you need freon. Hard to know what the right price would be.

What else could it be? Thermostat, defrost timer. Try my stuff before going on.

Posted on Dec 22, 2007

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2 Answers

Fridge is warm freezer is cold


Hello Abo Karin,

You are likely experiencing a DEFROST failure
(most commonly a defrost PCB failure)...
part number 67006740 item 5 on your exploded
case view (top center as viewed from the front).

There are typically only three (3) elements to a DEFROST
power control circuit:
- Defrost Printed Circuit Board ( PCB as noted above)

- Heater element to WARM the EVAPORATOR

- DEFROST thermostat... inhibit excess heat
(closed circuit at freezing - Opens at room temperature)

Check your defrost pan...
there should be water there DAILY...

IF not: you are assured that your DEFROST fails.

Per your DESCRIPTION...
You need to look for a SUDDEN REASON (huge air leak)
why FROST would form so quickly...
USUALLY a big pizza box... BUT ANYTHING blocking a
TIGHT DOOR SEAL will cause massive frosting.

It is taking moisture from the WARM ROOM AIR and blocking your evaporator...

a PROPERLY functioning defrost circuit would remove that frost
at least DAILY... and the EVAPORATOR fan would properly chill the refrigerated side blowing cold air from the FREEZER.

Yes ... all INTERIOR panels must be in place for the refrigerator to function properly.

Hope this helps

Your part... (see video instructions)
http://www.appliancepartspros.com/whirlpool-board-jazz-wpw10503278-ap6022400.html

Sears... (I don't USUALLY recommend for purchase)
http://www.searspartsdirect.com

http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Refrigerator-Parts/Repair-Maintenance/Questions-Answers/location-of-defrost-timer-on-sears-fridg/Model-59665932402/0582/0161000/338616?modelNumber=59665932402

also see other .com retailers
partsselect,
PartSelect Appliance Parts and Repair Help

repairclinic
Appliance Parts Lawn Mower Parts Heating Cooling Parts 365 day returns

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Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

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The water could have been frozen in the door and melted when your fridge warmed up.


The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.



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If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

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