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Dvd/cd-rom not working

Hello my cd-rom isnt working the computer is saying the drivers are ok and there is no need to update them please can you help thankyou sean

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Re: dvd/cd-rom not working

From the desktop, right click on My Computer and select Properties. In the System Properties, browse to the Hardware tab and select Device Manager.

In there, expand DVD/CD-ROM Drives and right click on the appropriate hardware and select Uninstall. Click on OK when prompted.

Reboot the computer. After entering the desktop environment, the computer should start installing the drivers for the DVD/CD-ROM automatically (after startup applications are registered).

Hope this helps :) Kindly leave a rating. Thanks..

Posted on Nov 27, 2007

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goto run and type "compmgmt.msc"(without quotes) and select disc management if the dvd drive is showing below the hard disks means your dvd drive is working fine only thing you have to do is to right click on the CD-Rom 0 and change drive letter and paths to it
.if the CD ROM option is not seen in disk management then you have to go to the device manager option under computer management and expand cd/dvd -rom drives and you will find your dvd drive model if not that means that your dvd drive has got hardware problem

Aug 06, 2011 | Dell PC Laptops

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Recently formated my laptop via a usb flash drive since my cd/dvd rom doesnt seem to work,and unfortunately the cd/dvd rom still doesnt work,doesnt appear under my computer,i ve no way of accessing data on...

Head of to the Acer website.Put in your model and serial # of your laptop. Find and download the cd or dvd drivers and install them on your laptop.

Also have you done the windows updates? Usually this will solve the problem.

Mar 25, 2011 | Acer PC Laptops

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The disc medio tray will not open and will not run on hp g60

Hi I'm Rain ,
Ok follow these instructions to reboot your CD Rom drive.

  1. click start then My Computer .
  2. In My Computer right click the DVD/CD rom drive icon .
  3. In the list , Click eject to see if the drive is being reconized .
  4. If nothing happens repeat steps 1-2
Now when you get to sep 3 you will click properties .

5. In properties click Hardware .

6. In Hardware click the DVD/CD device to highlight it .

7. Click properties .

Now look to the bottom of that window to see device status .
If it says , this device is working properly .Properties .
Next click Driver . In driver you will see a list of option tabs that allows you to , Roll Back driver Update driver and Disable driver .
The other option is Driver Details.

Click Roll Back driver to restore the driver back to the state before you added the latest program . Click ok and follow the screen instructions.
If this fails , you can follow these steps to get back to Driver and chose
Disable Driver . Click ok if another window pops up.
Now what you are doing is rebooting the DVD/CD rom drive.
This will restart all the drivers that are associated with the DVD/CD rom
device .
Now follow all the steps again to get back to Driver .
Now in Driver you will need to click Enable to restart the DVD/CD rom
device . Reboot your system and try the DVD/ CD tray to see if it responds . If it still fails to respond you most likely will need to replace or service the DVD/CD Rom Hardware { the Tray } .

Jan 08, 2010 | HP G60-230US Notebook

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My dell inspirion e1705 cd and dvd drive isnt working how can fix it?

there's not much "fixing" that can go into cd drives other than getting a cleaning kit and making sure the lens doesn't have any junk on it. If you clean it and it's still not working, get on Dell's website and order a replacement.

Nov 10, 2009 | Dell Inspiron E1705 Notebook

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Averatec 3200, cant find DVD Rom driver in "My Computer" or "Device Manager" When I put in a CD I can hear the disk spinning but it never loads. I deleated the upper and lower filters and restarted the...


Make sure the BIOS is 'seeing' the drive. Reboot your pc, press F2 as soon as it starts to boot (Or watch your screen and the POST will display which function key to press to enter setup.) If the BIOS is NOT seeing the drive, you may need to a) replace the drivers for the dvd or b) replace the dvd rom itself. (I recommend the drivers first.) Please repost your results and we will continue to monitor your progress.

Good Luck

Sep 04, 2009 | Averatec 3200 Notebook

1 Answer

DVD R/RW Wont dont anything

From the device manager, Right click on the drive and uninstall it. Then restart your computer. See if that helps.

If still not, then you can try this step.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer

May 14, 2009 | Dell InspironTM 1501 Notebook

2 Answers

Cd/rom not working

rub1 hello,

It seems like a hardware problem with your cd/DVD drive.
I suggest trying to use Windows Update, perhaps there is a driver conflict.
Try to update the drivers on everything, and see if this works.
If not, try rolling back the driver for the drive.
If none of that works, enter the BIOS by pressing F1 when your computer starts (before Windows gets on).
There, check if DVD/CD drive is Enabled or Disabled.
If it is disabled, it might indicate a hardware failure. Then, if warranty is still applicable, I would suggest sending your laptop to a service provider near you.

Sep 03, 2008 | Lenovo 3000 C200 Notebook

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CD/DVD stopped working...device driver unable to be loaded.

Try cleaning the lense / As well install correct driver also; If nothing works out best alternative is to replace the CD/DVD rom with new or working once.

Mar 18, 2008 | Toshiba Satellite A135-S2276 Notebook

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GMA 4082n device driver not working properly code 39

sounds like your cd/dvd is mechanically shot. time for a new one.

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DVD/CD-RW drive

you might have to update your dvd driver. Go to my computer and then properties,then disk manager. Look for the DVD driver and then update it...You might also update your windows..Hope this helps...

Oct 19, 2007 | Toshiba Satellite A15-S157 Notebook

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