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Posted on Aug 07, 2009
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My xbox live acount wont connect to xbox live because of change in credit card number

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  • Posted on Aug 07, 2009
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Http://support.xbox.com/support/en/us/xbox360/xboxlive/myaccount/managemyaccount/intro.aspx

That will take you to the page to modify your billing settings, if you haven't already. If you are having futher trouble, X-Box Live support over the phone is quite helpful.

(800) 4MY-XBOX

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0helpful
3answers

Call Customer Service 1-8O5-465-751O For Help ummm i got suspended due

Change payment for an Xbox LIVE membership

Xbox LIVE purchases and membership renewals are charged to the payment option that is associated with your Xbox LIVE account. Use the following steps to add or change a payment option that is associated with your Xbox LIVE account. If you want to remove a payment option, please see Remove an Xbox LIVE payment option.
Show all Console steps: Add or change a payment option

  1. Sign in using your Xbox LIVE gamertag.
  2. Go to My Xbox, and then select your avatar.
  3. Go to Account Management, and then select Manage Account. profile_mngacctgold.jpg
  4. Go to Your Memberships, and then select the membership that you want to change (for example, Xbox LIVE Gold). profile_acctmgmtgold.jpg
  5. Select Change Payment Options. profile_chgpaymentopt.jpg
  6. Do one of the following:
    • Select Add Credit Card to add a new credit card.
    • Select Add PayPal for information about how to add a PayPal account at xbox.com/accounts. PayPal is not available in all regions. For a list of supported regions, please see Using PayPal with your Xbox LIVE Account.
    • To edit an existing payment option, select the payment option.
    profile_paypal.jpg
Computer steps: Add or change a payment option You can also you can add or edit Xbox LIVE account information using the Microsoft Billing and Account Management website. Here's how:
  1. On a computer, go to https://billing.microsoft.com, and sign in using the Windows Live ID (email and password) that is associated with your Xbox LIVE account.

    Note If you don't know your Windows Live ID or password, please see Manage your Windows Live ID.
  2. Click Go to personal information. billing_acct_overview.gif
  3. To change a payment option, click View/Edit next to the payment type that you want to change. billing_personalinfo.gif
  4. Now you can add or edit a payment method.

    Edit a payment
    Click Edit payment method information and update your payment information. billing_editpaymethod.gif
    Add a payment
    Click Use a different payment method to add a new payment method and follow the on-screen instructions. billing_usediffpaymethod.gif
tip

How to set up Xbox LIVE for beginners.

First of all, you need either a valid credit card, or a prepaid Xbox LIVE card.

Alright, now you need high speed internet that uses an Ethernet cord to bridge your connection. Plug into the back of your console. (There is a gray Ethernet cord supplied with most Xbox's.)
dcf17d7.jpg
Plug it into where the "Ethernet cable" arrow is pointing, the bottom port. The top one is an USB port.

Now, go to your dashboard and go to your setting. (All the way to the right on your main dashboard channel) Run a connection test to verify that you have a connection to Xbox LIVE. If everything good, then let's move on.

Press the center guide button on your controller and choose "Join Xbox LIVE". Have your valid credit card and/or your prepaid Xbox LIVE card ready. Put in all of your personal details. Once you have all of your personal details and preferences filled out, then you're done!

!!!IMPORTANT!!! IF YOU DON'T WANT YOUR CHILD OR WHOEVER IS USING THIS TO CHARGE A LOT OF MONEY TO YOUR CREDIT CARD BUYING MICROSOFT POINTS, WHICH IS MICROSOFT CURRENCY ON THE XBOX FOR THE MARKETPLACE, THEN DON'T INSERT YOUR CREDIT CARD NUMBER, JUST USE A PREPAID CARD!
tip

How to set up Xbox LIVE for beginners.

First of all, you need either a valid credit card, or a prepaid Xbox LIVE card.

Alright, now you need high speed internet that uses an Ethernet cord to bridge your connection. Plug into the back of your console. (There is a gray Ethernet cord supplied with most Xbox's.)
dcf17d7.jpg
Plug it into where the "Ethernet cable" arrow is pointing, the bottom port. The top one is an USB port.

Now, go to your dashboard and go to your setting. (All the way to the right on your main dashboard channel) Run a connection test to verify that you have a connection to Xbox LIVE. If everything good, then let's move on.

Press the center guide button on your controller and choose "Join Xbox LIVE". Have your valid credit card and/or your prepaid Xbox LIVE card ready. Put in all of your personal details. Once you have all of your personal details and preferences filled out, then you're done!

!!!IMPORTANT!!! IF YOU DON'T WANT YOUR CHILD OR WHOEVER IS USING THIS TO CHARGE A LOT OF MONEY TO YOUR CREDIT CARD BUYING MICROSOFT POINTS, WHICH IS MICROSOFT CURRENCY ON THE XBOX FOR THE MARKETPLACE, THEN DON'T INSERT YOUR CREDIT CARD NUMBER, JUST USE A PREPAID CARD!
2helpful
2answers

My xbox is connected to the internet and says i am signed in but it wont let me redeem xbox live membership by credit card or store bought card it is giving me a status code 80169d3a. what should i do?

This is occurring because your Xbox is trying to use your old credit card information and not the new code you are submitting. Clear the data by logging into xbox.com and removing all your previous credit card information or by calling xbox support. Hope that helps.
0helpful
1answer

I paid for xbox live gold membership and it was working for a few months.now i have nothing?

if you card is silver your acount has ran out of time buy a card or pay with credit card
0helpful
1answer

Well my xbox live membership ran out and i got a new card to renew my membership and the first step is get on xbox live but it wont help me can you help me

go to reddem code in the last slide to the left or go to xbox.com you can also call them and have them added to your acount by phone the number is 1-800-4my-xbox
0helpful
1answer

It askes me for my xbox live password.. how do I set one up? also wont conect to my PC ??

First off do you have your xbox connected to the internet, and you can set one up by A. going and buying an xbox live card in a store and then activating it, or B. creating an xbox live account via Credit card on your xbox.
0helpful
1answer

Xbox 360 connection

you will need to purchase an x-box subscribtion card first,sold anywhere x-box is sold,it looks like a credit card.
0helpful
1answer

Gamertag

You have to contact 18004MYXBOX and then get it changed through them, but be sure to know your credit card number and everything.
0helpful
1answer

Xbox LIVE

Either go to Xbox.com and sign into your account that way. Which I hope you registered your account with an email or password if you didn't then you wont be able to sign in. I always buy the 1 year + 1 month free cards that is like 45 bucks from my local gaming store which is very helpful. If you can't find a way to sign in and change the information to the other credit card then Im afraid you will have to make a new gamertag.
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