Hello, thanks for all your good work, l am in ghana africa, and l have a microboards pf-2 printer, this printer has been working fine until l stopped using it for about a year, l want findout if there is an expire date on the inks, if so is there like a system in the printer that detects it?
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First try re-installing the PF-2 print drivers. If that doesn't work, then try a different ink cartridge. If you have printed more than 5000 discs in the printer, it just may need a good cleaning as the sensors would be full of dried ink.
The reason you are having trouble with DVD's and not CD's is that the DVD's are a little thicker or taller than the CD's. The area above the belt system has to be adjusted upward. this adjsutment is not in the manual, and is complicated. My company, Techware DIstribution, has had as many as 20 of the PF-1 and PF-2 printers running in our production and demo room. We can walk you through the steps to make the adjustment if you like.
I don't have a pf3, but I have been using 3 of the pf2s over the past year. I use them pretty heavily for large printing projects and they have held up pretty well (with a little maintenance from time to time), so I would hopefully expect the same performance from the pf3...
The cost per print will vary, of course, depending on the coverage and quality of printing (photo mode uses more ink than graphic mode). I have been recording how many discs I can do of certain jobs per full cartridge and have found the cost per print range to vary between 20 - 35 cents.
I'm also not sure if the pf3 uses proprietary color ink cartridges (the black are not) like the pf2s, but I found only one reliable company that can refill them that has helped us lower our ink expenses... http://www.emeraldrecycle.com/
The previous poster is most likely correct. You have to use Microboards ink for the PF-2, PF-3 and PF-Pro printers. The part number you need is the PRF38ml. The PF-2 printer has a sensor for the barcode on the PRF38ml as well as a RFID chip for verification.
If this does not fix your issue, then the sensors that scan the barcode and the RFID chip may be broken, dirty or out of alignment. If so, you need to contact Microboards or an authorized Microboards repair center for repair services.