ICe machine is only dispensing crushed Ice - GE (PSS26MSRSS) Side by Side Refrigerator

Refrigerator - Crushed Ice Only, No Cubes. If it appears you are getting only crushed ice from the dispenser, check the following: It is normal to get a slight amount of crushed or broken ice cubes before or while dispensing cubed ice. ... If no ice cubes are behind the bucket, try to dispense ice with the bucket removed.

check to see if you ice bin has full size ice cube in it... if there is then you dispense is stuck in the crush mode check to see if there is something keep the crushing wheels from releasing... other than that it could be the control on the door..hope this helps

Take out the ice bucket and check the metal arm and make sure it moves freely. Ice may have gotten stuck.

Hello Theresa;



My name is Peter. I am a retired field service refrigeration technician.



I have gone on many a service call in regards to this issue. People like their crushed ice.



The auger was not the problem. It is the nature of the beast.



Regular ice cubes have more density (Heavy) and exit through the door dispenser with no problem.



With crushed ice, shaved chips they are lite. When you dispense crushed ice the ambient room temperature (warm air) creates condensate and bines the crushed ice together. Fragments of the crushed ice block the dispenser flapper from closing all the way. The flapper remains a little bit open and ices up.



The manufacturers recommend after you run crushed ice that you run cubes through your dispenser to clear the crushed ice fragments.



Well, that solution is from engineers sitting in a office.



The solution is, from a old experienced field technician is: Reach up and wipe the flapper with a dry cloth. Look up and make sure the flapper is completely closed.



If you need a tech call me at 414-306-1362. Glen Burnie, Maryland, USA

Good Afternoon Friend,

I understand that the ice maker in your Frigidaire refrigerator, model# FRS23H7CS, is crushing your ice, but will not dispense the crushed ice. It sounds like the dispenser is possibly jammed. Follow the following steps for a possible resolution:

1)The ice has melted and frozen around the auger due to infrequent use, temperature fluctuations, and/or power outages. Remove the ice container, thaw, and empty the contents. Clean the container, wipe dry, and replace it in the proper position. When new ice is made, dispenser should operate.

2)Ice cubes are jammed between the ice maker and the back of ice container. Remove the ice cubes that are jamming the dispenser.

3)Ice cubes could be frozen together. Use the dispenser often so that cubes do not freeze together.

4)The ice cubes are hollow or smaller than normal. The ice & water filter cartridge could be clogged. Replace the filter cartridge. Dispensing system operates best at 20 - 100 psi water pressure. Well water pressures should fall within this range.

If the above does not work, I suggest resetting your appliance, by either unplugging it or shutting the power off at your home's circuit breaker, for 3-5 minutes. Turn the power back on and try dispensing crushed ice. I ask that you please follow up with a comment on the post, at your convenience, to advise if further troubleshooting is needed or if your appliances status has changed successfully.

-Best Regards-
WP

I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.

I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.

At least yours is making ice. Mine wount even make ice. While toubleshooting my prob, I notice a metal rod on the bottom of the ice tray. This rod opens and shuts a plastic "trap door" in the tray. The position of that door determines whether the ice is crushed or whole. If the trap door is open the ice falls through the dispenser freely. If the door this closed the ice is force thorugh metal teeth where it is crushed then dispensed. Open the freezer door and take the ice tray out. You should see a hole at the back of the freezer that the metal rod goes through. In that hole there is a plastic square that moves up and down. If the set your dispenser to crushed ice, leave the door open, push in the door switch at the bottom, and press the dispenser. The plastic square does nothing while the motor is turning. That allows the door to stay closed and forces the ice through the metal teeth. If you set the dispenser to whole ice and do the same thing the plastic square is suppose to lift up forcing the door open and letting the whole ice drop freely. The plastic square probably does nothing even if you set it to whole ice. That mean the trap door never opens focing the ice to always get crushed.

Unfortunately, I have no solution because mine works and I had no need to investigate further. I hopes this helps you figure out the problem though

Good Luck.

That means that the evaporator fan system that releases the the ice cubes is not working.

Use the number listed on the owner manual if you want to call a technician.

Enter model number on this website to find schematics and replacement parts.

hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

Check the following:

Is the freezer door closed completely?

Is the ice storage bin installed correctly?

Is there ice in the storage bin?

Has the ice frozen in the storage bin?

Is ice stuck in the delivery chute?

Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.

Has the ice melted around the auger (metal spiral) in the
ice bucket? Dump the ice cubes and clean the ice storage
bin.

Is the ice dispenser stalling while dispensing “crushed”
ice? Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.

Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.