I am having problems with a 2430dl. The drum reached end of life. I took it out and replaced it with another one - from another printer (2500W). While it is not new, it is not at anywhere near end of life. It is still giving me the end of life error on the 2430. What do I do? I have tried turning it off and back on. I have tried other drums - again not new ones but ones that are not at end of life. Help!
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This model OKI printer is not an inkjet printer, it is a color laser printer. and uses color toner cartridges. The printer image drum unit has reached the end of its service life and this drum unit needs to be replaced.
I suggest you Google the Internet for an OKI image drum unit for your model printer, You will get various suppliers and their prices. The image drum unit will cost approx. A$200
Either the drum or the toner needs replacing. If you've replaced the toner recently, then the drum has reached its end of life (counter controlled). You'll have to replace the drum before it will come back to life again.
The Drum which is a separate part has reached it's end of life. WHen you pull out the toner cart, you press a little button that separates it from the drum. that drum also comes out. You can tell it's the drum becuase of the green roller. You can go to support.dell.com for info on removing the drum if you don't have the manual.
*Note* When you replace the drum, there is a procedure for resetting the drum count. The printer doesn't actually know you replaced the drum. You basically have to tell it. Now this trick will get the printer working right now with the old drum. However, you still need to get it replaced.
THis link will tell you how to replace the drum and reset the count. The directions are for the 1720, however, it will work for the 1710 as well.
Have you checked the machine status, then checked the supplies? One of your drums may just need replaced. Of the fuser life has reached its end, the transfer belt or cleaner may have reached end of life. That is the most likely reason you can scan and not copy.
This just means that your drum life has nearly reached his end. Note that when you replace the drum you need to perform the drum counter reset procedure, otherwise the leds will keep on burning after replacing the drum unit.
There is only a manual reset for the toners but I'm sure you already knew that... The drum is just a plug-n-play type consumable and should just reset automatically unless it's an old drum... ( make sure that you didnt make the mistake like so many of us a reput the old drum back in again) if your sure its the new one then it's obviously defective and depending on where you got it you should be able to defect it out for credit... hope this helps... www.bigmoneycentral.com