Question about SanDisk Sansa e250 MP3 Player

1 Answer

Not showing video

Hi there, the problem I have w my e250 is that after a few days of use my videos disapperared, I explore the device, the video folder looks empty but the memory is down, as if the videos were there. I´ve tried everything I could, look for hidden files, update firmware, even formatting. I actually got the famous message: "Load image failed..." could not charge the unit.
¿What can I do?. Maybe i did not perform a good format, because I charged the rapsody file, and my model is not r.
Please help!

Posted by on

  • Diegox08 Nov 30, 2007

    Thanks, I´ve recovered my unit, replacing the pp5022mi4 file with this one:

    http://daniel.haxx.se/sansa/e200/PP5022....

    Now the problem that left is the memory remains low. What can I do to clean it up?



    Diego



    the recovery tool does not work with my unit

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1 Answer

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  • Master
  • 626 Answers

Try This;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.



Best of Luck.

Please RATE my solution at the bottom.

Posted on Nov 27, 2007

  • Timothy D
    Timothy D Nov 30, 2007

    The tool I sent you will format the device, removing all files.

    Otherwise, if it connects to the computer, you can format the device thru My Computer>Device Name (e200)>Right Click and selct FORMAT.



    Best of Luck.

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Below are the instructions. I hope I've made them clear enough!
Make sure your device is under MSC instead of MTP...To do that go under Menu, settings and then usb mode...
--

Step 1
Open up Windows Explorer: Start > Programs > Accessories > Windows Explorer

Step 2
On the right of Windows Explorer, click on My Computer

Step 3
You should see two devices after your CDROM drive. One will be SANSA E260R and the other will be Sansa e200R Rhapsody. Chose the one on the top; the one that doesn't say Rhapsody. It may say E250R, E260R, E270R, or E280R depending on which model you have.

Step 4
Once you're viewing the device, you'll see the folders: PHOTO and VIDEO. These are the folders that contain your photos and videos. For videos, you can simply remove the video you want to delete - it will completely remove it.

I hope that helps
Please rate accordingly
Thank you
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