Question about Microsoft Windows XP Home Edition

2 Answers

No internet connection

I lost telephone service for approximately 5 hours - it is now restored. The problem remains with the internet connection - the disconnect from the phone line caused some type of problem. My internet provider is Quest & let's just say they were not too helpful basically they told me they did not know how to fix the problem - I unplugged the modem - reset it - turned off the computer - restarted - I pinged the IP address & it appears that worked ok - still no connection. I attempted to load the Quest quick connect disk again & it failed stating can't connect to the internet..... I attempted to repair the connection through the network tool - no luck - At one point I saw a pop up that stated that the connection is unplugged ? I checked everything possible.... any new ideas or hints to get this working again?

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  • Dark_Saint Apr 06, 2008

    My computer suddenly dont have a internet connection for a whole day so my business got problem!! whta should i do in this case i probably need help??

  • Dwayne Stewart May 11, 2010

    When you connect, if the connection fails, you should get an error number. 678, 691, etc. Try to connect and take note of this error number. Please post this error #.

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If it's saying that connection is unplugged try swapping the network(ethernet) cable or else try to replace it with another cable and see if it works,and also check the device manager and check that ur network card is enabled and has proper drivers installed..

Posted on Nov 28, 2007

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Hi,
I think the reason for this is that maybe your ISP's server might be down or there might be no connectivity from their side.For me, a good tool that works is Windows Live Messenger's Connection Troubleshooter.It helps most of the time.Run it and keep clicking on repair till you get your connectivity.
You can download Windows Live Messenger from here :
http://get.live.com/messenger/overview
Hope this helps.Tell me if you need more help.

Posted on Nov 28, 2007

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