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check first if the driver for the audio is installed, you have right click on my computer, then choose properties, then device manager and see if the Multimedia Audio Controller doesn't have a question mark on it, if it has you have to download the driver from your laptop manufacturer site. But if it doesn't have the question mark, just go to the control panel, then sound/audio and see if it is muted or disabled
control panel sounds and audio,audio make necessary adjustments there or control panel,administrive tools,computer management,device manager,sound,could be a yellow question mark? right click to re-install drivers good luck
Installation of Sound Card.
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager then
Select the Multimedia Controller or Audio Control the yellow Question Marks sign on it.
Right click on Multimedia Controller and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
if the problem is still exist.
Replace the sound card or have a local tech take a look at the sound card.
You Can download HP Sound Card Driver from this site.
HP Sound Card Driver
try update it using online on device manager has yellow question mark or still can't get for driver go to the manufacture site of your multimedia audio try google it for site of manufacture then look for update driver for your audio . Hope this help you out ^_^
The reason for these 2 big question marks is that Windows device drivers for the sound card & modem are not installed. If you don't have the drivers for these 2 cards, let me now the make & model, & I can find them for you.